Interleaving

[#1]

Not really I'm afraid.
We can only try eliminating everything else.  If it is a case of exchange contention I'm afraid that we can only wait for BT to do their usual upgrades.
It could be coincidental that your speeds were better with Orange, but we'll see what happens with the new router.

[#2]

BT data supplied to Nildram says you're Green.

[#3]

Just got a speed test of
Today 20:10  1564 kbps (196kB/s)  332 kbps (41.5kB/s)
So that rules out the 10 day training period.

[#4]

Is the old BT speedtest method (where your router logs in directly to their servers instead of the Plusnet ones) still a useful test?  (Inasmuch as it entirely rules out the PN network as a source of congestion...)  The PN staff here are bound to know, but probably most of the regulars do too.

[#5]

Just done another speedtest and got
Today 20:29  667 kbps (83.4kB/s)  340 kbps (42.5kB/s)
Great for a synced line of 8128 and ip profile of 7150
I had tried logging into the speedtester with my router but it wont accept a username without a password

[#6]

This is a btspeed tester test using my normal login details
Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 405 kbps
This test was not conclusive and further testing is required.
Please wait whilst you are redirected to undertake a second test.
You now have two choices-
If you wish to carry out further tests and you are competent to make changes to your ADSL system configuration, then please click on 'Continue' button.
If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

[#7]

Its getting worse
Today 21:03  386 kbps (48.3kB/s)  317 kbps (39.6kB/s)
I tried the btspeed tester by logging in on the bt network but it couldnt find the bt site.

[#8]

Hmm, nobody knowledgeable has stepped in to help on this point but the BT speed test I meant was the one using speedtest@speedtest_domain as the PPP login.
I guess this is what you already tried?  If you google for "speedtest@speedtest_domain" you'll find links on how to use it (and the IP number) but also a few - inconclusive so far, for me at least - hints that it has been retired...
Have you actually raised a ticket with PN support now?  (Given that you're way past the notional 10 day re-training? :))

[#9]

Quote

Good call on the new router.  Let us know how you get on with that and we'll see if there's any improvement.

[#10]

To be honest james the first speed tests I did were on a different router and on and after 6/6/09 were done with the thompson router

[#11]

Had a bit of a thought.
Can anyone please post some tracert tests to www.bbc.co.uk and post what sync speed you have connected at and if you have interleaving turned on or off
Thanks
Steve

[#12]

This is a tracert to www.bbc.co.uk on my wired media center

Quote

Microsoft Windows [Version 6.1.7201] Copyright (c) 2009 Microsoft Corporation.  All rights reserved. C:\Users\Steve>tracert www.bbc.co.uk Tracing route to www.bbc.net.uk [212.58.253.67] over a maximum of 30 hops:   1    36 ms    99 ms    99 ms  dsldevice.lan [192.168.0.1]   2    43 ms    35 ms    28 ms  lo0-plusnet.pcl-ag04.plus.net [195.166.128.134]   3    27 ms    29 ms    28 ms  gi1-7-603.pcl-gw01.plus.net [84.92.0.225]   4    33 ms    37 ms    41 ms  te2-1.pcl-gw02.plus.net [212.159.1.114] 5  140 ms  195 ms  124 ms  te2-2.thn-gw2.plus.net [212.159.0.190]   6    29 ms    29 ms    29 ms  rt0.thdo.bbc.co.uk [212.58.239.25]   7    40 ms    33 ms    39 ms  212.58.238.149   8    44 ms    36 ms    33 ms  te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]   9    *    ^C C:\Users\Steve>

And this is with my wiresless laptop

Quote

Microsoft Windows [Version 6.1.7201] Copyright (c) 2009 Microsoft Corporation.  All rights reserved. C:\Users\Steve>tracert www.bbc.co.uk Tracing route to www.bbc.net.uk [212.58.253.67] over a maximum of 30 hops:   1    16 ms    99 ms    99 ms  dsldevice.lan [192.168.0.1]   2    40 ms    59 ms    56 ms  lo0-plusnet.pcl-ag04.plus.net [195.166.128.134]   3    35 ms    47 ms    33 ms  gi1-7-603.pcl-gw01.plus.net [84.92.0.225]   4    36 ms    31 ms    47 ms  te2-1.pcl-gw02.plus.net [212.159.1.114] 5  189 ms  227 ms  211 ms  te2-2.thn-gw2.plus.net [212.159.0.190]   6    57 ms    31 ms    48 ms  rt0.thdo.bbc.co.uk [212.58.239.25]   7    54 ms    40 ms    36 ms  212.58.238.149   8    64 ms    35 ms    32 ms  te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]   9    *        *        *    Request timed out. 10    *        *        *    Request timed out. 11    *        *        *    Request timed out. 12    *        *        *    Request timed out. 13    *        *        *    Request timed out. 14    *        *        *    Request timed out. 15    *        *        *    Request timed out. 16    *        *        *    Request timed out. 17    *        *        *    Request timed out. 18    *        *        *    Request timed out. 19    *        *    ^C

Any ideas why i am seeing a high ping on the bold bits above?

[#13]

Ping and tracert for news.bbc.co.uk

Quote

Pinging newswww.bbc.net.uk [212.58.226.138] with 32 bytes of data: Reply from 212.58.226.138: bytes=32 time=34ms TTL=56 Reply from 212.58.226.138: bytes=32 time=33ms TTL=56 Reply from 212.58.226.138: bytes=32 time=33ms TTL=56 Reply from 212.58.226.138: bytes=32 time=33ms TTL=56 Ping statistics for 212.58.226.138:    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:    Minimum = 33ms, Maximum = 34ms, Average = 33ms

Quote

Tracing route to newswww.bbc.net.uk [212.58.226.138] over a maximum of 30 hops:  1    38 ms     2 ms     1 ms  192.168.0.1  2    35 ms    33 ms    35 ms  lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]  3    32 ms    32 ms    32 ms  gi2-2-204.ptn-gw02.plus.net [84.92.3.93]  4    33 ms    33 ms    33 ms  te2-2.pte-gw2.plus.net [212.159.1.106]  5    33 ms    33 ms    33 ms  vl23.thn-gw2.plus.net [212.159.4.20]  6    33 ms    33 ms    33 ms  rt0.thdo.bbc.co.uk [212.58.239.25]  7    38 ms    35 ms    35 ms  212.58.238.149  8    33 ms    33 ms    34 ms  te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]  9    34 ms    34 ms    36 ms  nol-vip01.cwwtf.bbc.co.uk [212.58.226.138] Trace complete.

Profile 5000 interleaving on

[#14]

Thanks for that adiewoo
Thats very interesting, my profile is 7150 and interleaving turned off yet overall my pings are alot worse than yours.
James any comments on this?

Quote

Pinging newswww.bbc.net.uk [212.58.226.77] with 32 bytes of data: Reply from 212.58.226.77: bytes=32 time=29ms TTL=57 Reply from 212.58.226.77: bytes=32 time=280ms TTL=57 Reply from 212.58.226.77: bytes=32 time=254ms TTL=57 Reply from 212.58.226.77: bytes=32 time=43ms TTL=57 Ping statistics for 212.58.226.77:     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:     Minimum = 29ms, Maximum = 280ms, Average = 151ms

Quote

Tracing route to newswww.bbc.net.uk [212.58.226.77] over a maximum of 30 hops:   1    74 ms    99 ms  100 ms  dsldevice.lan [192.168.0.1]   2    62 ms    45 ms    44 ms  lo0-plusnet.pcl-ag04.plus.net [195.166.128.134]   3    30 ms    30 ms    42 ms  gi1-7-603.pcl-gw01.plus.net [84.92.0.225]   4    35 ms  207 ms  204 ms  te2-1.pcl-gw02.plus.net [212.159.1.114]   5    34 ms    28 ms    30 ms  te2-2.thn-gw2.plus.net [212.159.0.190]   6    30 ms    28 ms    28 ms  rt0.thdo.bbc.co.uk [212.58.239.25]   7    31 ms    45 ms    49 ms  212.58.238.133   8    30 ms    28 ms    31 ms  212.58.239.58   9    28 ms    40 ms    30 ms  newslb307.telhc.bbc.co.uk [212.58.226.77] Trace complete.

[#15]

Quote from: Jameseh

Quote Good call on the new router.  Let us know how you get on with that and we'll see if there's any improvement.

Speedtest on new router
Today 19:48  810 kbps (101kB/s)  379 kbps (47.4kB/s)