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Interleaving Request

glennm90
Dabbler
Posts: 11
Registered: ‎09-06-2012

Interleaving Request

Hi plusnet,
I am undergoing a homemove and will have NLI on 23rd of this month, in the mean time can one of your kind reps switch interleaving off please, I use mainly for gaming so ping is more important to me than sync rate and also not bothered about ECC and webpage timeouts,
Thanks.
5 REPLIES 5
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Interleaving Request

Is your current connection on a different account as I'm having trouble finding the right one?
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Interleaving Request

Actually, are you asking for interleaving to be turned of on your new connection when you get it?
glennm90
Dabbler
Posts: 11
Registered: ‎09-06-2012

Re: Interleaving Request

Thats right jojo.
Recently moved house FTTC has been ceased since 29/06 and im getting a new line installed 23/07 at my new address which is adsl2+
I would like it off completely ready for my new install please
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Interleaving Request

Hi glennm90,
Ah, I see now. I'd have to modify the order to do that and that's not something I want to tamper with. Best thing to do is to wait until it's live and then ask us. It only take 24 working hours to complete.
Jojo Smiley
glennm90
Dabbler
Posts: 11
Registered: ‎09-06-2012

Re: Interleaving Request

Righteo i'll bump the thread when that time comes, thanks.