Increased latency this evening
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Increased latency this evening
11-06-2013 10:49 PM
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Example: usually consistently 8-9ms to ntp.plus.net, now it's bouncing around 8-30ms. No downloads running, wired connection, tried gateway hopping and other hosts are returning similar variations.
Re: Increased latency this evening
11-06-2013 10:50 PM
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HOST: nas Loss% Snt Last Avg Best Wrst StDev
1.|-- 192.168.1.254 0.0% 50 38.6 49.9 0.7 98.6 29.6
2.|-- lo0-central10.ptw-ag03.pl 0.0% 50 43.5 47.0 8.4 456.4 77.2
3.|-- link-a-central10.ptw-gw01 0.0% 50 8.7 12.8 8.2 75.8 9.8
4.|-- xe-7-2-0.ptw-cr01.plus.ne 0.0% 50 9.3 13.5 7.7 33.0 6.3
5.|-- te9-4.ptn-gw01.plus.net 0.0% 50 8.6 11.2 7.9 29.2 5.3
6.|-- vl55.ptn-lb02.plus.net 0.0% 50 8.3 12.3 8.0 30.8 5.7
7.|-- cdns02.plus.net 0.0% 50 8.5 15.9 8.1 61.7 11.3
Re: Increased latency this evening
11-06-2013 11:07 PM
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Re: Increased latency this evening
12-06-2013 12:33 AM
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Try pinging the bbc or some other target outside plusnet's network, also is throughput reduced at all during the time the ping is fluctuating?
To answer your question check out the other TBB ping graphs http://community.plus.net/ping-graphs/#unlimitedfibre
Re: Increased latency this evening
12-06-2013 12:49 AM
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Re: Increased latency this evening
12-06-2013 3:21 AM
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Monday night was more severe,and links to the usa where affected more severely than uk destinations, although throughput didn't really suffer
peak time congestion? my normal throughput speed the GW i'm on is pcl-ag06
Re: Increased latency this evening
12-06-2013 3:28 AM
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10 packets transmitted, 10 received, 0% packet loss, time 9013ms
rtt min/avg/max/mdev = 7.992/8.318/8.652/0.239 ms
I don't know why the ping to router is so high, but pings to elsewhere are back to normal.
I also get peak time issues almost every night with certain servers in Germany, and there was a slight speed decrease when the latency was askew.
Re: Increased latency this evening
12-06-2013 6:20 PM
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Latency to everywhere has increased to min 17ms (interleaving?) from 8ms and IP profile is now about 10mb less
Download speedachieved during the test was - 26.12 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-28.79 Mbps .
Additional Information:
IP Profile for your line is - 28.79 Mbps
Upload speed achieved during the test was - 5.93Mbps
Additional Information:
Upstream Rate IP profile on your line is - 10 Mbps
On https://portal.plus.net/my.html?action=data_transfer_speed it shows:
Estimated line speed:
39Mb (Accurate to within +/- 1Mbit) - Checked on 2013-05-20 17:57:36
Current line speed:
37 Mb
Any way to resolve this?
Re: Increased latency this evening
12-06-2013 7:10 PM
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So this would have to be raised as a fault, but bt may disagree on that , But your Plusnet IP profile should of also dropped to match the BT wholesale profile , so maybe this with support may get it sorted out quicker
Re: Increased latency this evening
12-06-2013 7:20 PM
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I really don't want to be left like this
Re: Increased latency this evening
12-06-2013 7:37 PM
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dick:quote
Re: Increased latency this evening
12-06-2013 7:44 PM
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Re: Increased latency this evening
12-06-2013 8:54 PM
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Re: Increased latency this evening
13-06-2013 8:54 AM
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I've taken a look over your connection and can see that interleaving has been applied. The DLM has also reduced your profile and you're currently syncing at the top end of this profile.
I'd suggest running through our faults troubleshooter at http://faults.plus.net and providing your line remains stable we may need an engineer to reset your line.
Re: Increased latency this evening
13-06-2013 8:09 PM
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