Inconsistent speed- low SNR high attenuation
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Inconsistent speed- low SNR high attenuation
- « Previous
- Next »
Re: Inconsistent speed- low SNR high attenuation
15-08-2014 10:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
Re: Inconsistent speed- low SNR high attenuation
15-08-2014 10:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Still that's not an unreasonable rate.
Oh thanks for having a look Kelly, but that's really odd, how does this come about? Did you see Chris Purvey's post at 1720?
Re: Inconsistent speed- low SNR high attenuation
15-08-2014 11:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just an update on my connection still holding out really well. I really don't know what has happened all i've really done is swap the router back and forth but the connection is the best it's ever been, even on wifi it's holding up-stable connection above 4mb. I will be very happy if connection stays like this, I can actually stream youtube videos properly and even 720p is working it was virtually impossible before. I'm wondering whether it is the router overheating? Maybe giving the router few hrs break did it some good. In the past when internet was dropping it wasn't just wireless Ethernet connection was also painfully slow. I will certainly keep you guys updated on connection if anything changes.
I used to use inSSIDer a lot to adjust my channel when I lived in an apartment block where there used to be another 8 wifi connections however I'm in a detached house now where we are quite spaced apart and I don't seem to be picking up any other wifi signals. microfilter double filtering do I just plug one filter into the other then connect DECT phone?
In regards to the tracert to sky connection is this something I should worry about? could this be interfering with my connection to Plusnet? I check my bank account from time to time and can't say I remember seeing any further direct debits going to sky. If this is an issue do I speak to Plusnet or contact sky directly, presumably when Plusnet took over the line they would have told sky to disconnect?
Re: Inconsistent speed- low SNR high attenuation
15-08-2014 11:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Also I have just checked router stats the total ES which you were referring to before has increased again to 939 don't know if this is significant? However connection still solid.
Re: Inconsistent speed- low SNR high attenuation
16-08-2014 8:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
For the first stats with 7997 ES - MTBE: 106 seconds
For these latest stats with 939 ES - MTBE: 112 seconds
That's not great, but it's not too bad either, it's comparable to my own line. The DLM shouldn't intervene so long as the MTBE stays above 60 most of the time. That error rate shouldn't cause significant problems, but there may be some parts of the day when the error rate is higher than the average for the whole day, which would result in slower throughput and higher latency as packets lost due to the errors have to be re-sent.
Re: Inconsistent speed- low SNR high attenuation
16-08-2014 9:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Simon, did you ever check if there was newer firmware for your TP-Link?
The IP address on post#31 was a Plusnet one, but note, as Kelly said, there was a Sky IP address before that. Obviously that needs to be looked at to discover how, why etc.
Re: Inconsistent speed- low SNR high attenuation
16-08-2014 11:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Simonleeuk I really don't know what has happened all i've really done is swap the router back and forth but the connection is the best it's ever been, even on wifi it's holding up-stable connection above 4mb.
Hi Simon,
It could be as simple as all of this plugging in and unplugging of equipment has cleaned the phone / filter socket contacts.
Whatever it is good to see that things have improved. I trust that you now understand the need to 'layer' your problem? I'm still a bit disconcerted by the marked difference in reported line attenuation between the NetGear and TP modems. That reported by the NetGear is more in keeping with the attained line speed. There is another thread around here involving two TP modems reporting "silly" attenuations; makes me wonder if TP are using a different approach to calculating attenuation?
I hope that things remain stable for you - if there are issues, you know where we are.
Regards,
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Inconsistent speed- low SNR high attenuation
16-08-2014 2:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As far as the wireless goes, it's possible that Simon may be on a different channel from that originally which may have solved the problem, whatever the cause.
To wrap up a couple of other queries, it's always possible the modem/router may be starting to play up, this may or may not be related to the apparently erroneous attenuation, so keep an eye on things, but do check for a firmware update.
The Sky issue, needs to be looked at a bit more.
Don't post details of usernames etc here. BTW there is FTTC in some areas from that exchange.
Are you still connected to the Test Socket? If when you go back to the faceplate, things start playing up again then possibly it may have got faulty, but try double filtering first as your rat's tail filter may be better quality than the faceplate (not often, but it might be).
Yes, to double filter you plug the 2nd filter into the first and then the DECT into the 2nd.The modem/router must always be plugged into the 1st (ie. the faceplate).
Re: Inconsistent speed- low SNR high attenuation
16-08-2014 6:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Got to say this has got to be one of the most helpful forums I have been apart of. Can I just thank every who else helped in this thread really appreciate everyone taking their time to help share their expertise and I have certainly learnt a lot in how to methodically work through and diagnose a network problem. I'm still not fully sure how the connection has become stable but following your directions its certainly done something, I will keep you guys posted if anything changes but for now pretty happy
Re: Inconsistent speed- low SNR high attenuation
16-08-2014 8:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As regards the Sky issue, we'll have to look into that a bit more and update you when there's something definite.
That old sagem you think you have bricked, if you've succeeded in turning it into a router instead of a modem/router does it respond in any way? Have you tried connecting to one of the other ports to see if you can get into it, tried the factory reset etc.?
You may also find this a useful read http://community.plus.net/library/networking/testing-network-faults/
Re: Inconsistent speed- low SNR high attenuation
17-08-2014 1:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Inconsistent speed- low SNR high attenuation
17-08-2014 2:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Best of luck with that and the Asus then. Shame about the sagem, did you need a door stop
- « Previous
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Inconsistent speed- low SNR high attenuation