In out, in out, shake it all about
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- Re: In out, in out, shake it all about
In out, in out, shake it all about
18-08-2008 11:04 AM
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Could one of your web site team have a look at the number and cosistency of non-secure/secure (http/https) transitions please?
I have my browser set-up to alert whenever I transition from one to the other and since the revamp, the alerts are coming through thick and fast. I don't mind when they are genuine transitions but when they are "transients" it bugs me. For example, go into web mail and log off. The screen offers "Login again" or "Return to the member centre". If you click the latter it says "Leaving secure area" and then immediately says "Entering secure area". Um, why :o?
There's another inconsistency on the main member centre page (https://portal.plus.net/index_nlp.html). If you click on "Webmail" on the left hand menu, it links to https://webmail.plus.net/; if you choose the Webmail option at the top right it points to http://portal.plus.net/general/webmail.html?home=email and you go through another (unecessary?) insecure/secure transition.
There's a whole bunch of others too. I know that nobody's going to die because of these and maybe I have too much time on my hands but OTOH, it comes across as unprofessional, IMVHO.
Regards,
Ray.
Re: In out, in out, shake it all about
18-08-2008 11:27 AM
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The reason for which different parts of the website are being served through either http or https protocol is very trivial, but also important: security. While our offer and general sales pages can be transmitted without the encryption switched on, this rule does not apply to the areas such as Member Centre (or other sections). The traffic there simply needs to be encoded.
Unfortunately, there is not much we could do about the "transitional" messages being displayed by your browser, if you have switched them on... If you'd like to walk around the website for a bit and use various systems throughout, you will encounter the protocol changes from http to https. We are sorry for all inconvenience.
Cheers
Wojtek
Re: In out, in out, shake it all about
18-08-2008 1:35 PM
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Quote from: Wojtek The reason for which different parts of the website are being served through either http or https protocol is very trivial, but also important: security. While our offer and general sales pages can be transmitted without the encryption switched on, this rule does not apply to the areas such as Member Centre (or other sections). The traffic there simply needs to be encoded.
Cheers
Wojtek
@Wojtek - OK I understand that but I am a member and only going around inside the Members' Centre (whilst logged in). That's part of the problem. Please have a look at the specific examples I provided. They are all whilst logged in to the Members' Centre; not generally surfing the whole site.
Regards,
Ray.
Re: In out, in out, shake it all about
18-08-2008 11:01 PM
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HTH.
Re: In out, in out, shake it all about
19-08-2008 10:34 AM
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>>easiest solution is probably to change the setting on your browser to stop it warning you<< Um, no. I use secure sites frequently both inside the company fence and outside of it and at home. None of them exhibit this behaviour. Also, much of this behaviour only started after the revamp :(. Why should I disable a useful feature because PlusNet website has not been constructed properly?
Regards,
Ray.
[Moderator's note by Barry Zubel: Please don't quote the previous post in full as per the link:rules ]
Re: In out, in out, shake it all about
19-08-2008 11:30 AM
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LDAP is most definately NOT a Microsoft thing as per http://en.wikipedia.org/wiki/LDAP
Unfortunately, Microsoft use their own interpretation of LDAP in Active Directory which is less than standard
I do agree with you that the items that you have mentioned aren't good though. Certainly there should be uniformity with http:// and https:// when linking to items such as Webmail. Perhaps one of the PN developers should turn on the notifications and try surfing around the website to see how much of an annoyance it is.
B.
Re: In out, in out, shake it all about
19-08-2008 12:57 PM
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Ex-Broadband Service Manager
Re: In out, in out, shake it all about
19-08-2008 12:59 PM
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Quote from: BoneMan @Wojtek - OK I understand that but I am a member and only going around inside the Members' Centre (whilst logged in). That's part of the problem. Please have a look at the specific examples I provided. They are all whilst logged in to the Members' Centre; not generally surfing the whole site.
I think part of the issue here is that we try not to have pages over ssl if they don't need to be because it is more server intensive than a straight http request. This means that while logged in, you end up moving in and out of https pages.
Ex-Broadband Service Manager
Re: In out, in out, shake it all about
19-08-2008 2:10 PM
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Ex-Broadband Service Manager
Re: In out, in out, shake it all about
19-08-2008 2:17 PM
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Quote from: BoneMan There's another inconsistency on the main member centre page (https://portal.plus.net/index_nlp.html). If you click on "Webmail" on the left hand menu, it links to https://webmail.plus.net/; if you choose the Webmail option at the top right it points to http://portal.plus.net/general/webmail.html?home=email and you go through another (unecessary?) insecure/secure transition.
What browser are you using? I can see why the problem would happen, but I don't get the popups in FF3 with the warnings turned on.
Ex-Broadband Service Manager
Re: In out, in out, shake it all about
19-08-2008 2:49 PM
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Quote from: Kelly What browser are you using?
IE6 on W2K. Don't snigger - it's still the company standard ;). However, I will also double check tonight at home with IE7 on XP , & FF3 on W2K and XP.
Thanks,
Ray.
Re: In out, in out, shake it all about
19-08-2008 9:36 PM
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@Kelly,
I wonder if this is related to URL redirections that may have been set up in your .htaccess or in your server configs files, whereby you login into e.g. <www.plusnet.com> and then get redirected to <plusnet.com>. The browser may then go through the authentication process once more (and, or warn about it).
Re: In out, in out, shake it all about
19-08-2008 11:14 PM
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Ex-Broadband Service Manager
Re: In out, in out, shake it all about
20-08-2008 9:41 AM
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Quote from: BoneMan
Quote from: Kelly What browser are you using?
However, I will also double check tonight at home with IE7 on XP , & FF3 on W2K and XP.
Thanks,
Ray.
Just to confirm, the problem does seem to be IE specific. I can reproduce it with IE6 on W2K and XP, also with IE7 on XP. FF3 seems to be immune.
Regards,
Ray.
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