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Impatient for broadband activation!
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Re: Impatient for broadband activation!
23-06-2010 6:35 PM
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im guessing the output power being 0 is just a bug in the router firmware. so no.
What is your profile at plusnets end? (im guessing this is where the bottleneck is)
See here
should say
What is your profile at plusnets end? (im guessing this is where the bottleneck is)
See here
should say
Quote Current line speed:
xxxx
Message 16 of 23
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Re: Impatient for broadband activation!
23-06-2010 6:53 PM
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Oh I see. It says:
Estimated line speed:
2.0 - Checked on 2010-06-08 11:56:20
Current line speed:
7150
Estimated line speed:
2.0 - Checked on 2010-06-08 11:56:20
Current line speed:
7150
Message 17 of 23
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Re: Impatient for broadband activation!
23-06-2010 8:43 PM
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Yes, that means the PN profile is set to 7150,
Fingers crossed it will either increase itself, or one of the PN staffers will give it a prod in the morning
Fingers crossed it will either increase itself, or one of the PN staffers will give it a prod in the morning
Message 18 of 23
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Re: Impatient for broadband activation!
24-06-2010 11:07 AM
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Hi ilford,
Just synchronised the account, all in order now, you should see improvement there now.
Jojo
Just synchronised the account, all in order now, you should see improvement there now.
Jojo
Message 19 of 23
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Re: Impatient for broadband activation!
24-06-2010 12:02 PM
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Thanks
Can I also ask another thing? The line is consistently synching at 16,000, but Plusnet has set the linespeed at 13,000 even though the noise margin, output power and attenuation are fine.
When I was on the "upto 8Mb" product, I was getting 6,000 i.e. 25% less than maximum advertised.
But on the "upto 20Mb" product, I'm getting 13,000 i.e. 35% less than maximum advertised.
What do I have to do to get more speed?!
Can I also ask another thing? The line is consistently synching at 16,000, but Plusnet has set the linespeed at 13,000 even though the noise margin, output power and attenuation are fine.
When I was on the "upto 8Mb" product, I was getting 6,000 i.e. 25% less than maximum advertised.
But on the "upto 20Mb" product, I'm getting 13,000 i.e. 35% less than maximum advertised.
What do I have to do to get more speed?!
Message 20 of 23
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Re: Impatient for broadband activation!
24-06-2010 1:28 PM
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plusnet set their profiles based on our supplier's profile. This is currently 13000, so even if we put it up to 16000 it wouldn't make any difference. Their profile will lift once you consistently sync at a certain rate; see here for what you can expect http://www.plus.net/support/broadband/speed_guide/broadband_terminology.shtml#dataRate
this morning at 06:49 a sync rate of 14752 was recorded which is consistent with your current 13000 profile.
Jojo
this morning at 06:49 a sync rate of 14752 was recorded which is consistent with your current 13000 profile.
Jojo
Message 21 of 23
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Re: Impatient for broadband activation!
24-06-2010 4:25 PM
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Thanks, I'll keep an eye on it over the next few days & see how it goes.
Message 22 of 23
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Re: Impatient for broadband activation!
24-06-2010 5:10 PM
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HI, ilford,
Just done a quick test for you there and you seem to be getting a btter sync now, let's just hope it keeps up;
Downstream Link Info
Loop Loss SNR Margin Errored Seconds Hec Errors Cell Count Speed
22.5 8.8 0 N/A 2756 16015
Jojo
Just done a quick test for you there and you seem to be getting a btter sync now, let's just hope it keeps up;
Downstream Link Info
Loop Loss SNR Margin Errored Seconds Hec Errors Cell Count Speed
22.5 8.8 0 N/A 2756 16015
Jojo
Message 23 of 23
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