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IP profile reset
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IP profile reset
14-01-2015 9:19 PM
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Hi
Modem connected at 6912 for the last 18 days, but recently the profile had dropped to 2.5mbps (normally 6.0mbps)
Tried a PPP disconnect but speed still slow.
Estimated line speed:2.5Mb (This may vary between 1.5Mb and 5Mb) - Checked on 2014-12-21 14:26:27
Current line speed: 7.15 Mb
ATB
SN
edit - ignore the wally, I was reading the wrong line
Modem connected at 6912 for the last 18 days, but recently the profile had dropped to 2.5mbps (normally 6.0mbps)
Tried a PPP disconnect but speed still slow.
Estimated line speed:2.5Mb (This may vary between 1.5Mb and 5Mb) - Checked on 2014-12-21 14:26:27
Current line speed: 7.15 Mb
ATB
SN
edit - ignore the wally, I was reading the wrong line
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Re: IP profile reset
15-01-2015 12:30 PM
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We're seeing you in sync at 6912 at the moment, as you're on 20CN profile changes aren't instant and can take around 72 hours to happen.
Can you run through a BT speedtest at http://speedtest.btwholesale.com/ - go through the further diagnostics test too after the first one completes. I'd like to see what BT are reporting your profile at.
Can you run through a BT speedtest at http://speedtest.btwholesale.com/ - go through the further diagnostics test too after the first one completes. I'd like to see what BT are reporting your profile at.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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