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IP Profile

mbeenham
Rising Star
Posts: 96
Thanks: 5
Fixes: 1
Registered: ‎08-12-2007

IP Profile

‎26-05-2014 8:31 AM

If any PN support staff are about I'd appreciate the PN copy of my IP Profile being synced with BTW.
Ticket 86123610 refers.
Thanks very much
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,905
Thanks: 1,513
Fixes: 479
Registered: ‎01-01-2012

Re: IP Profile

‎26-05-2014 9:26 AM

Hi there.
I've just updated that for you now.
If you log into your router and disconnect then reconnect your PPP session your speeds should pick up
Any further issues let us know
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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mbeenham
Rising Star
Posts: 96
Thanks: 5
Fixes: 1
Registered: ‎08-12-2007

Re: IP Profile

‎26-05-2014 10:06 AM

Thank you Matthew, speed back to normal now - no more earache from family!
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