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IP Profile sync request - please don't leave me on 350 for the weekend ;)

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Newbie
Posts: 9
Registered: ‎19-02-2010

IP Profile sync request - please don't leave me on 350 for the weekend ;)

Have had a BT IP Profile of 1000 (long way from the exchange) since inception in December - have recently started tidying up internal wiring and replacing faceplates / filters and managed to markedly improve sync speed (from around 1152 to 2xxx). BT IP Profile has updated to 1500 but plus.net IP Profile has dropped to 350 - I'm guessing that it synced in between the rewires at a low point.
If someone from plus.net could kick another sync for me and save me form being on 350 at the weekend it would be most appreciated!
thanks
David
7 REPLIES 7
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Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: IP Profile sync request - please don't leave me on 350 for the weekend ;)

They're both at 1500 now (cheers for the nudge Gerry).
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: IP Profile sync request - please don't leave me on 350 for the weekend ;)

there you are - welcome to the Forums
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Community Veteran
Posts: 19,572
Thanks: 2,458
Fixes: 34
Registered: ‎06-11-2007

Re: IP Profile sync request - please don't leave me on 350 for the weekend ;)

Smiley
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Newbie
Posts: 9
Registered: ‎19-02-2010

Re: IP Profile sync request - please don't leave me on 350 for the weekend ;)

Thank you very much!  Smiley
Hoping to push it further when I've completed the rewire / face plates. Amazing what a difference it can make on a poor line.
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Community Veteran
Posts: 1,412
Thanks: 4
Registered: ‎29-01-2009

Re: IP Profile sync request - please don't leave me on 350 for the weekend ;)

Quite satisfying when you can see that kind of outcome, eh?  Wink
Plusnet Customer
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
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Newbie
Posts: 9
Registered: ‎19-02-2010

Re: IP Profile sync request - please don't leave me on 350 for the weekend ;)

OK, have now replaced faceplates and removed ring wires on all other extensions - sync is now a stable 2752kbps. BT IP Profile has updated to 2000, just waiting for plus.net to fall in sync (or one of the kind staff to kick it for me again!)
If only I could squeeze another 96kbps out of the line I could get a 2500 IP Profile.... hoping that will happen on 21CN migration which is due in the next few weeks.
thanks!
DNW
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Community Veteran
Posts: 19,572
Thanks: 2,458
Fixes: 34
Registered: ‎06-11-2007

Re: IP Profile sync request - please don't leave me on 350 for the weekend ;)

Good stuff !.... Plusnet Profile should update within the next 24 hours, (automatic)  if it doesn`t, I suggest a PM to Chris or Mand, asking for a kick up the profile. !!  Cheesy
Have a nice day !  Wink