IP Profile/ speed boost Helppp :D
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IP Profile/ speed boost Helppp :D
31-08-2012 9:50 AM
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So my question is can you guys give the ip profile or whatever a budge to help raise the speeds quicker as a week is enough pain for me without the internet, now ive got it back i wanna be back to normal not wait more days pulling my hair out haha (withdrawal symptons), took me long enough to get to this point to post a thread :D.
Couldnt believe it when it went out as it wasnt long ago i had an engineer out to fix the wiring in the house to sort the speeds out, finally get everything sorted and a storm comes and now im back to bad speeds, bad luck
Thanks in advance if you can help!
Re: IP Profile/ speed boost Helppp :D
31-08-2012 10:58 AM
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<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13464070257483.png" />
I'm going to reset the line for you which should help providing that there are no other issues at play that might cause disconnections or an increase in SNR.
Let me know how things are after a couple of hours.
Adam
Re: IP Profile/ speed boost Helppp :D
31-08-2012 11:09 AM
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thanks, will report back later on
heres a bt speedtest also - just want that ip profile back to normal i hate storms.
Download speedachieved during the test was - 0.1 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :7.9 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
Re: IP Profile/ speed boost Helppp :D
31-08-2012 12:46 PM
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Re: IP Profile/ speed boost Helppp :D
31-08-2012 12:58 PM
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Re: IP Profile/ speed boost Helppp :D
31-08-2012 1:45 PM
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Re: IP Profile/ speed boost Helppp :D
31-08-2012 2:44 PM
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Hoping when im back tonight something would of changed. Can you guys not set my ip profile back to normal or something like youve done in the past? try everything you can this is painful lol
cheers
Re: IP Profile/ speed boost Helppp :D
31-08-2012 2:48 PM
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I'd advise raising a fault if things are no better 24 hours on from when I processed the reset for you: http://faults.plus.net
Re: IP Profile/ speed boost Helppp :D
31-08-2012 10:12 PM
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Latest speedtest is the same download speed.. my upload speed is at normal thought 0.38mb i dont know if that means anything or not?
Im gonna try using a different router + test socket, before aising a fault as i just tryed raising a fault but cant load the page my net is that bad.
Re: IP Profile/ speed boost Helppp :D
31-08-2012 11:34 PM
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Re: IP Profile/ speed boost Helppp :D
01-09-2012 11:35 AM
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Re: IP Profile/ speed boost Helppp :D
03-09-2012 10:37 AM
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Quote but doesnt a low ip profile mean the speed cant raise?
Hi there,
Just to clarify the IP profile wasn't low so it wasn't an issue, the only time we can make an adjustment to fix a profile issue directly would be for example if the profile on our systems did not match BT's IP profile, in that instance we could adjust our profile to bring them in line with each other again.
Just to mention we're unable to raise faults via here, simply as we'd not be party to all the information requested, in the event of the checker not working correctly for you we'd advise you to call in.
Quote Will that keep raising til i get to 5.5mb-6mb like before?
Hopefully it will following a line reset I've just performed. From running a line test I can see a reduction in the IP profile and the fault threshold rate as it looks like they were recalculated when the line was still seeing some disconnections.
Let me know if you don't see any change after 24 hours.
Re: IP Profile/ speed boost Helppp :D
04-09-2012 10:17 AM
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Re: IP Profile/ speed boost Helppp :D
04-09-2012 4:25 PM
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Quote ... not sure if thatl make a difference to speed or not.
A line test should show me if that's an issue and I'm not seeing anything.
I'm going to recommend raising a fault as the next step: http://faults.plus.net do let me know when you've done that.
Re: IP Profile/ speed boost Helppp :D
05-09-2012 9:03 AM
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