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IP Profile nudge?

bicton
Newbie
Posts: 4
Registered: ‎09-05-2010

IP Profile nudge?

Hi
Managed to sort a longstanding problem with internal wiring in my house yesterady and now have a much better sync.
BT Speedtester is showing IP Profile of 2500kbps but the reported throughput it 650k when I do the test.  The IP Profile at BT's side probbaly changed overnight (from 500k to 2500k).  Do Plusnet also need to change the profile?
Many thanks
2 REPLIES 2
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: IP Profile nudge?

Your PN profile usually catches up within 12 hours .
Edit: except if one of those amazing DC Team members sees it first Wink Smiley
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: IP Profile nudge?

Hi bicton,
I've aligned our profile to BT now at 2500 so you should see that improvement very soon.
Jojo Smiley