IP Profile (DLM) reset request
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IP Profile (DLM) reset request
30-01-2014 7:02 PM
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Re: IP Profile (DLM) reset request
30-01-2014 7:05 PM
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Unfortunately we're not able to remotely reset a FTTC line. This can only be done by a engineer.
If you run through our troubleshooter using the link below we can get this organised for you
http://faults.plus.net
Any further issues please do let us know
Re: IP Profile (DLM) reset request
30-01-2014 7:10 PM
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Re: IP Profile (DLM) reset request
31-01-2014 6:31 PM
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Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
27.43 Mbps
0 Mbps 59.97 Mbps
Max Achievable Speed
Download speedachieved during the test was - 27.43 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-59.97 Mbps .
Additional Information:
IP Profile for your line is - 59.97 Mbps
2. Upstream Test: -provides background information.
Upload Speed
9.39 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 9.39Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: IP Profile (DLM) reset request
31-01-2014 9:23 PM
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This speed for a 71Mbps FTTC Line is just unacceptable.
FAQ
Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
26.87 Mbps
0 Mbps 59.97 Mbps
Max Achievable Speed
Download speedachieved during the test was - 26.87 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-59.97 Mbps .
Additional Information:
IP Profile for your line is - 59.97 Mbps
2. Upstream Test: -provides background information.
Upload Speed
8.16 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 8.16Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Stats from BT Home Hub 5
VDSL uptime: 1 days, 04:09:47
Data rate: 17323 / 61954
Maximum data rate: 17368 / 71022
Noise margin: 5.9 / 5.9
Line attenuation: 0.0 / 17.7
Signal attenuation: 0.0 / 17.7
Re: IP Profile (DLM) reset request
31-01-2014 10:51 PM
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Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
6.88 Mbps
0 Mbps 59.97 Mbps
Max Achievable Speed
Download speedachieved during the test was - 6.88 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-59.97 Mbps .
Additional Information:
IP Profile for your line is - 59.97 Mbps
2. Upstream Test: -provides background information.
Upload Speed
7.75 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 7.75Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: IP Profile (DLM) reset request
01-02-2014 1:02 PM
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Re: IP Profile (DLM) reset request
01-02-2014 4:18 PM
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Re: IP Profile (DLM) reset request
01-02-2014 6:06 PM
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Re: IP Profile (DLM) reset request
01-02-2014 6:10 PM
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Iv'e also done the quiet line test which was clear of any noise connection is via ethernet cable 5 different cables tested and all with the same result.
http://community.plus.net/forum/index.php/topic,123144.0.html
Re: IP Profile (DLM) reset request
01-02-2014 6:35 PM
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Re: IP Profile (DLM) reset request
01-02-2014 6:42 PM
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Quote Stats from BT Home Hub 5
Hmmm another thread with a connection issue & a home hub 5.
Always worth going back to the original install setup of the BT openreach Modem.
Re: IP Profile (DLM) reset request
01-02-2014 6:44 PM
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Re: IP Profile (DLM) reset request
01-02-2014 6:53 PM
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http://community.plus.net/library/broadband/fibre-help-how-to-set-up-a-pppoe-dialler-in-vistawindows...
(The Hub 5 has reported Lan port issues so that needs to be removed from any fault finding tests....)
Re: IP Profile (DLM) reset request
01-02-2014 6:56 PM
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