I think my router is on it's way out.
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I think my router is on it's way out.
14-01-2014 3:32 PM
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I think my router is giving up, I'm having random connection drops, usually when the router is under heavy load. I have noticed it whilst playing games like Chivalry, the connection will drop for around ten seconds. It can also drop the connection when I open my browser. It's a thomson TG585 v7, at least three years old. Do I need to phone or can this be sorted through the forums? Thanks
Re: I think my router is on it's way out.
14-01-2014 4:03 PM
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You don't by any chance have another spare router around (just to rule out a connection problem)?
Re: I think my router is on it's way out.
14-01-2014 5:25 PM
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<img src="http://community.plus.net/visualradius/generated/image13897202181859.png"/>
I'd recommend doing the checks for a fault first though to see if it is a line issue rather than the router, unless you're sure all those drops were down to what was done on the PC at the time. The checks are at http://faults.plus.net, hope they help.
Alternatively if you can test with an alternative router that'd definitely prove the issue one way or another?
Re: I think my router is on it's way out.
14-01-2014 11:09 PM
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The router itself doesn't reset, the connection drops. The internet light starts to flash red. It reconnects after ten seconds or so. I will do the checks now. Thanks.
I have plugged my router into the test socket and swapped the filter. I wont know if it has made a difference for a bit, so wont be able to continue with the troubleshooter tonight. Will fire up Chivalry and see what happens.
Re: I think my router is on it's way out.
15-01-2014 11:23 AM
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Re: I think my router is on it's way out.
15-01-2014 1:17 PM
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Going to try once more tonight and see what happens. It's strange, when it started acting up last night (players in online games running into walls, timing out) I checked my router stats and they didn't report a disconnection from the internet. I have tried this fix > http://forums.tripwireinteractive.com/showpost.php?p=516832&postcount=4 but haven't been able to test it yet. I remember having to do this years ago, but have factory reset the router since. Hopefully this will have some effect.
Still wouldn't explain the disconnections I have experienced though.
Re: I think my router is on it's way out.
15-01-2014 3:30 PM
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I have come to the point now that it wants me to try a different router or risk having to pay for the engineer visit, as I haven't got another router I am reluctant to continue with the troubleshooter and possibly waste an engineers time and my money.
Re: I think my router is on it's way out.
15-01-2014 3:46 PM
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Re: I think my router is on it's way out.
15-01-2014 5:19 PM
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Re: I think my router is on it's way out.
15-01-2014 5:50 PM
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Just dialed 17070 and performed the quiet test, no noise whatsoever. Very quiet.
Re: I think my router is on it's way out.
16-01-2014 10:45 AM
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If you'd rather buy your own that's fine - any ADSL2+ compatible router will work fine for you, but if you would like a new one please let us know and we'll give you a call to take the delivery charge and get it sent out to you.
Re: I think my router is on it's way out.
16-01-2014 12:44 PM
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Re: I think my router is on it's way out.
16-01-2014 3:19 PM
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Re: I think my router is on it's way out.
16-01-2014 4:06 PM
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Re: I think my router is on it's way out.
17-01-2014 12:52 AM
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