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I am sick of the Plusnet profile failure to update

JayG
Pro
Posts: 1,145
Thanks: 143
Fixes: 6
Registered: ‎30-10-2011

Re: I am sick of the Plusnet profile failure to update

Odds-on the Digital Care Team would give sorting out the issue properly a higher priority than their bosses do!  Wink
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: I am sick of the Plusnet profile failure to update

When the system supposedly wasn't working a few months ago, when I had a profile change up, it did not drop the PPP session, whereas on the last occasion a few weeks ago, it did. If it could work perfectly satisfactorily before without dropping a session, why does it have to now (20CN) ?
I can report that after a recent drop (due to a damn power dip) it took at least 12 hours to drop my PN Line Rate. Perhaps Plusnet can advise us how often the scripts that update these are running?