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I am here Again :(

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: I am here Again :(

As you may have seen from other threads, some network balancing is taking place to combat some slower speeds that people have been seeing Smiley
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: I am here Again :(

yup JoJo  did notice a few other threads  Wink but i thought this was sorted a few weeks ago  Shocked
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: I am here Again :(

How were your speeds after 7 last night?
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: I am here Again :(

Cry Cry Cry not happy  Embarrassed me PSU packed up Monday . had to RMA it maybe 1 week to get me rig back alive  Sad  i have borrowed a OLD !! antique Intel celeron  2gig with a s3 gfx and it sooooooo slow . have tried a speed test  but it bad  Embarrassed but i dont know if its down to my set up or connection it was 5 mg down
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: I am here Again :(

Hi rongtw,
Did you happen to notice what your sync rate was when you ran that speed test? Also, was that the only speed test you ran?
Jojo Smiley
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: I am here Again :(

have a look here JoJo
http://www.speedtest.net/results.php
PS , faults have asked me to do more BT speedtests , is it possible to view old tests or just BT ?
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,876
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: I am here Again :(

The BT speedtester only stores one result at a time (which ever the latest one was that you performed) we're not sure exactly how long the results stay on the system once they're there but we have seen ones over 7 days old before.
Re your fault someone from the faults team should be responding to your ticket ASAP.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: I am here Again :(

PN faults have arranged a, BOOST engineer  Wink to call next week what ever he is  Huh hopefully he can find my problem  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,876
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: I am here Again :(

Quote
PN faults have arranged a, BOOST engineer

That's a good thing. Let us know how things go.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: I am here Again :(

Wink mr BT boost  Cheesy says, its raining here  Tongue
yes defiantly my problem ! he has forward it to the REIN team for investigation ,
so its just a matter of living with it  Undecided until i can get FTTC when ever that is   i have had , dec 11 , jan 12, march12 , now i got june 12 so am expecting a long wait
PS JoJo he gave me a new router to see if i still getting high errors
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,876
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: I am here Again :(

Quote
so its just a matter of living with it


Not really, the REIN team are a relatively small team of engineers and that deal with issues relating to electrical or radio interference so I'm glad the boost engineer managed to expedite your case being raised to that team. That can take a lot longer to do in regular circumstances (i.e if a boost engineer didn't attend).
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: I am here Again :(

hope so Adam  Wink
after a sort of eureka moment while soaking in a bath, thinking about what he said ; he had driven around the area and found a high frequency response on his radio just around the corner from my house , i remember i have one of the electrical sub stations aprox 200 yards away maybe this is the cause  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: I am here Again :(

well new router aint got rid of error,s  Embarrassed
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: I am here Again :(

UPDATE , visit from the REIN team  Wink although couldn't find  nothing obvious , have fitted me a SSFP  Smiley
but will keep checking around the area  Wink , suggested my FTTC box across the road should be connected very soon , maybe he knows more than BTwholesale site  Wink Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: I am here Again :(

Thanks for letting us know. It'll be interesting to see how it goes. Smiley