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How to get new router

Keithyreeves
Hooked
Posts: 7
Registered: ‎19-02-2019

How to get new router

Hi,

 

how do I get one of the new hub two routers? Recently renewed and was not offered a replacement

 

thanks

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,019
Thanks: 394
Fixes: 89
Registered: ‎07-12-2017

Re: How to get new router

Hiya @Keithyreeves, thanks for getting in touch. It looks like you renewed before the release of the Hub Two for residential customers so wouldn't have been available to offer at the time.

 

As present, the Hub Two is only available on a limited capacity for those renewing/ new customers after the release. It should be available to purchase for everyone else later in the year.

 

Are you experiencing any issues with your current router that we can assist with?

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team