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How to I get a FREEPOST envelope to return router to Plusnet please

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Newbie
Posts: 2
Registered: ‎11-05-2020

How to I get a FREEPOST envelope to return router to Plusnet please

I have an old plusnet router for recycling - how to I get a FREEPOST envelope please to return.  Many thanks

3 REPLIES 3
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Aspiring Pro
Posts: 181
Thanks: 44
Fixes: 2
Registered: ‎20-04-2020

Re: How to I get a FREEPOST envelope to return router to Plusnet please

@Bakerk1 

Welcome to the forums.

Not sure its a freepost return, but go to this plusnet webpage for how to return your old router.

https://www.plus.net/help/broadband/returns/

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Community Veteran
Posts: 4,767
Thanks: 700
Fixes: 12
Registered: ‎05-04-2007

Re: How to I get a FREEPOST envelope to return router to Plusnet please

Hopefully a member of staff will pick this up.

I believe PlusNet can send you a returns bag for it, though I am not 100% as I have never had to do this before.

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Plusnet Help Team
Plusnet Help Team
Posts: 1,792
Thanks: 184
Fixes: 77
Registered: ‎06-08-2018

Re: How to I get a FREEPOST envelope to return router to Plusnet please

Hey @Bakerk1

I've popped one in the post for you - should arrive within the next 3-5 working days. 

 

Thanks. 

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team