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How do I increase my IP profile

minkey
Rising Star
Posts: 418
Thanks: 15
Fixes: 2
Registered: ‎22-07-2007

How do I increase my IP profile

Hi
Could someone tell me how (and if) I can increase my IP profile speed as I seem to be stuck at 2000kbps and would like it to be faster if possible.
Doing the BT speed test gave this result.
Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 2000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  3712 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1755 kbps

I have tried reconnecting the router a few times but it doesn't seem to make a difference to the IP profile speed.
(My username on PlusNet is jrp99)
Thanks
Jeff
9 REPLIES 9
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: How do I increase my IP profile

Does your router tell you the speed it is syncing with the exchange? If you aren't sure how to get this info then this page should help.
It would also be worthwhile having a read of James' blog post for the quirks of MaxDSL.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: How do I increase my IP profile

Embarrassed Not enough caffeine yet, missed that sorry. However, sync speeds can change and it would be useful to see whether they are syncing at the same speed consistently.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
minkey
Rising Star
Posts: 418
Thanks: 15
Fixes: 2
Registered: ‎22-07-2007

Re: How do I increase my IP profile

Hi
The router is synching at 3712 as per the BT speed test.
It has been consistently at the speed for a while.
Thanks
Jeff
minkey
Rising Star
Posts: 418
Thanks: 15
Fixes: 2
Registered: ‎22-07-2007

Re: How do I increase my IP profile

Just a further note to say I have reset the router a few times and it still has the down speed at 3712.
I never get any disconnections either.
Is there a way to get the IP Profile to 3000 as per Peter's comment?
Thanks
Jeff
bobpullen
Community Gaffer
Community Gaffer
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Registered: ‎04-04-2007

Re: How do I increase my IP profile

Quote from: minkey
The router is synching at 3712 as per the BT speed test.
It has been consistently at the speed for a while.

Hi Jeff,
BT's line reports suggest that your sync drops to levels lower than that quite frequently (when you're asleep maybe?). The second column of speeds represent the sync speed when the event was recorded.
2000		12/08/2007 19:52:44	2272	12/08/2007 18:13:31
2000 12/08/2007 19:29:18 2848 07/08/2007 12:13:16
2500 07/08/2007 13:06:11 2848 07/08/2007 12:13:16
2500 07/08/2007 12:54:37 3424 06/08/2007 21:13:20
3000 07/08/2007 02:45:07 3424 06/08/2007 21:13:20
3000 07/08/2007 00:30:38 2272 26/07/2007 22:13:16
2000 26/07/2007 23:56:00 2272 26/07/2007 22:13:16
2000 24/07/2007 21:01:45 2272 24/07/2007 20:13:13
2000 24/07/2007 20:40:30 3424 23/07/2007 00:15:00
3000 24/07/2007 10:36:35 3424 23/07/2007 00:15:00
3000 24/07/2007 10:13:45 2272 21/07/2007 14:13:19
2000 21/07/2007 16:19:59 2272 21/07/2007 14:13:19
2000 20/07/2007 12:15:25 2272 20/07/2007 10:13:11
2000 19/07/2007 00:34:07 2272 18/07/2007 21:13:16
2000 18/07/2007 23:36:50 2848 16/07/2007 00:13:15

There only needs to be a brief drop for the profile to readjust.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

chillypenguin
Grafter
Posts: 4,729
Registered: ‎04-04-2007

Re: How do I increase my IP profile

I would try the following; (Warning time and cash most be spent.)
1) Move the router to the BT Master socket.
2) Replace all MicroFilter's with high quality ones. Or a filter face plate on the master socket.
3) Google "ring wire removal" this is a mircual cure that can give a few extra dB's on the Signal Noise ratio. And hence more Mb's.
Chilly
Dev
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Posts: 226
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Registered: ‎01-08-2007

Re: How do I increase my IP profile

My router has been synching consistently at 7616 for months now but my IP profile is at 6500.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
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Registered: ‎04-04-2007

Re: How do I increase my IP profile

Dev,
That IP profile is about right for your sync speed.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: How do I increase my IP profile

from 6816Kbps  -> IP Profile of 6Mbps
from 7392Kbps -> 6.5Mbps
from 7968Kbps -> 7Mbps
from 8128Kbps -> 7.15Mbps
link.