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How can I see "last month's" useage????

NorthRiding
Grafter
Posts: 59
Registered: ‎07-04-2010

How can I see "last month's" useage????

My account runs from 18th of each month and I just went to check on my usage and can only look at today's. I can see what the total is but would like to know what and when that usage occurs.
On my mobile phone, I can see the last 30 days or whatever. On this PN usage page, I can only see the current month.
Is there any way I can find out my usage for past month?? (can't see it anywhere although I am sure that I used to be able to see it?? Perhaps not!!
Thanks
3 REPLIES 3
kmilburn
Grafter
Posts: 911
Thanks: 6
Registered: ‎30-07-2007

Re: How can I see "last month's" useage????

There's no way to  see the previous months usage once the account rolls over,  depite several requests and various options to allow it.
If your lucky,  someone from the Digital Care Team may be able to obtain the information for you.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: How can I see "last month's" useage????

I've dropped a ticket on to your account with the daily usage, we don't have the facility to get the type of usage for previous months though.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
NorthRiding
Grafter
Posts: 59
Registered: ‎07-04-2010

Re: How can I see "last month's" useage????

Thanks Chris - just what I wanted. Many thanks for very prompt response.