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How can I get Plusnet to deliver "working Broadband"

elizabehrhodes
Newbie
Posts: 1
Registered: ‎04-12-2018

How can I get Plusnet to deliver "working Broadband"

Three failed attempts at getting Broadband installed.

 

"Apparently" it has been fixed at the exchange but still no service......PlusNet are ignoring me.

 

Can anyone help with advice on how to get their attention?

2 REPLIES 2
jab1
Aspiring Hero
Posts: 2,515
Thanks: 700
Fixes: 12
Registered: ‎24-02-2012

Re: How can I get Plusnet to deliver "working Broadband"

@elizabehrhodes A little more information would help others on here to possibly help you.

John
Plusnet Help Team
Plusnet Help Team
Posts: 188
Thanks: 18
Fixes: 9
Registered: ‎06-08-2018

Re: How can I get Plusnet to deliver "working Broadband"

Hi @elizabehrhodes,

 

Thank you for your query, I'm sorry that your broadband connection has not taken place as yet.

 

I have contacted you today and have sent you an update here.

 

If you have any further queries, please let me know.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team