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House move + FTTC migration slow download
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House move + FTTC migration slow download
08-01-2014 9:02 PM
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Hi,
Just had my house move and FTTC migration completed, but download is very slow.
BT speedtest shows:-
Download speedachieved during the test was - 3.63 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
Is this due to the migration to FTTC and some systems still think I'm on ADSL and is limiting me to the speeds I used to get?
Just had my house move and FTTC migration completed, but download is very slow.
BT speedtest shows:-
Download speedachieved during the test was - 3.63 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
Is this due to the migration to FTTC and some systems still think I'm on ADSL and is limiting me to the speeds I used to get?
Message 1 of 6
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5 REPLIES 5
Re: House move + FTTC migration slow download
09-01-2014 1:12 AM
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What does your Current Line Speed in the Member Centre show? (log-in required).
Message 2 of 6
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Re: House move + FTTC migration slow download
09-01-2014 10:27 AM
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Ahh, that will be it:-
Phone exchange:
LARK LANE
Estimated line speed:
5Mb (This may vary between 4Mb and 6Mb) - Checked on 2013-12-12 14:25:27
Current line speed:
3.8 Mb
Still showing the old exchange and phone no too. Wonder if it will update itself or if I need to log a ticket.
Phone exchange:
LARK LANE
Estimated line speed:
5Mb (This may vary between 4Mb and 6Mb) - Checked on 2013-12-12 14:25:27
Current line speed:
3.8 Mb
Still showing the old exchange and phone no too. Wonder if it will update itself or if I need to log a ticket.
Message 3 of 6
(492 Views)
Re: House move + FTTC migration slow download
09-01-2014 1:36 PM
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Ignore that, sorted now
Phone exchange:
WIDNES
Estimated line speed:
69Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2014-01-09 13:54:09
Current line speed:
78 Mb
Message 4 of 6
(492 Views)
Re: House move + FTTC migration slow download
09-01-2014 2:00 PM
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Message 5 of 6
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Re: House move + FTTC migration slow download
09-01-2014 2:11 PM
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Ahh, cool, thanks Adam 8).
Message 6 of 6
(492 Views)
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- Re: House move + FTTC migration slow download