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Home move mess - 2 weeks of delays and still no internet

Grafter
Posts: 40
Thanks: 6
Registered: ‎30-11-2020

Home move mess - 2 weeks of delays and still no internet

Two weeks since my connection date for moving home (plusnet to plusnet transfer) and still no internet.  I was given a third connection date for yesterday which again failed to materialise.  I'm really sorry to hear about others' experiences of waiting weeks with no connection and really disappointed to be joining them. I see that some have now given up on Plusnet after multiple failed connection dates and has cancelled their order with Plusnet and seeking another provider. 

 

Two weeks late is unacceptable.  I'm posting here out of frustration at the situation and so others are aware of the situation and the severe delays and failings of the service.  

 

So disappointed in PlusNet and have little faith that they will resolve what should be a simple procedure.