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High S/n margin since fault resolution

snailspace
Grafter
Posts: 56
Registered: ‎15-06-2009

Re: High S/n margin since fault resolution

Hi James
Happy to say all seems well now. Line seems stable at 8128d/s at 12.5-13.5 SN margin.  This doesn't seem to vary at all no matter what time of day, weather etc. 
Stats attached - best speeds I've ever had so  a really happy bunny! Smiley
Just one small query.  Why does the member centre thingy? show interleaving still on? (See pic).  I'm not really bothered, just curious.
Many thanks again - and a belated 'Penblwydd Hapus',
Terry
grahamcannon
Newbie
Posts: 8
Registered: ‎30-06-2007

Re: High S/n margin since fault resolution

Quote from: Jameseh
Hi Graham,
Interleaving won't be affecting your sync speed to that degree.
Daily resyncs are a good idea.  If it's not been sorted come tomorrow, give me a shoult and I'll get something raised with BT.


Hi James,

Have you contacted BT about this ?
Do you have any estimate when I should see a change in my line speed / noise margin ?

Thanks
Graham
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: High S/n margin since fault resolution

Hi Terry - I suspect it's because I removed it manually rather than hitting a button.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: High S/n margin since fault resolution

Graham,
I've raised a fault on your line and updated your ticket accordingly.
grahamcannon
Newbie
Posts: 8
Registered: ‎30-06-2007

Re: High S/n margin since fault resolution

Quote from: Jameseh
Graham,
I've raised a fault on your line and updated your ticket accordingly.

Hi James,
Well that was quick - my router is now showing 8128 kb / 9dB  Smiley
I will check my profiles - I understand these could take longer to revert to normal.

Regards
Graham
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: High S/n margin since fault resolution

Yay Cheesy
grahamcannon
Newbie
Posts: 8
Registered: ‎30-06-2007

Re: High S/n margin since fault resolution

Hi James,
Profile now back to 7150  Smiley

Thanks for all your help

Graham
grahamcannon
Newbie
Posts: 8
Registered: ‎30-06-2007

Re: High S/n margin since fault resolution

Hi James,
It seems I spoke too soon....
Connection  has been stable at 8128 / 9 & Fast Path since it was fixed on Tuesday.
However at 10:40 this morning it reverted to 6450 / 15 and interleaving  Sad
Profile has dropped to 5500
I have raised a ticket to see what has happened - it seems to me that my 'old' profile has been re-activated.

Regards
Graham