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Hey Plus Net..Speed Drop
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- Re: Hey Plus Net..Speed Drop
Hey Plus Net..Speed Drop
24-11-2007 9:39 PM
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Hey guys, i know there are loads of people with speed problems, but this is a major drop for me. I usually get 6 MB but to my shock i only seem to be getting about 512kbps.
Can you make sure there isn't any fault with the line.
Cheers guys:D
Can you make sure there isn't any fault with the line.
Cheers guys:D
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Re: Hey Plus Net..Speed Drop
25-11-2007 10:36 AM
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1 - I am on the option 2 service that allows 8GB usage/month. However, i have only used 4.61GB.
2 - I have the BT Voyager 2091. This is connected by a wireless adapter on a desktop PC, also a BT adapter.
3 - The modem is connected to the main phone socket in the house.
4 - Unfortunately there was a 'Internal Server Error' when i tried the BT Speed Test.
The drop in speed happened immediately after uploading a video to you tube on friday evening.
Never happened before.
2 - I have the BT Voyager 2091. This is connected by a wireless adapter on a desktop PC, also a BT adapter.
3 - The modem is connected to the main phone socket in the house.
4 - Unfortunately there was a 'Internal Server Error' when i tried the BT Speed Test.
The drop in speed happened immediately after uploading a video to you tube on friday evening.
Never happened before.
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Re: Hey Plus Net..Speed Drop
25-11-2007 10:51 AM
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Hi there,
I've had a look at your delta report history in BTs system and it's showing as having been 6.5mb since september. There aren't any drops to 512k showing, though if this happens again please let us know as we would be able to report a fault in this case.
If the speed hasn't picked up please try rebooting the router and let us know if this makes no difference.
Hope that helps,
I've had a look at your delta report history in BTs system and it's showing as having been 6.5mb since september. There aren't any drops to 512k showing, though if this happens again please let us know as we would be able to report a fault in this case.
If the speed hasn't picked up please try rebooting the router and let us know if this makes no difference.
Hope that helps,
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Re: Hey Plus Net..Speed Drop
25-11-2007 11:07 AM
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Hey, i just did a reboot on the router, and..success.
I am now getting a speed of just under 4mbps. that will do me:D
cheers
I am now getting a speed of just under 4mbps. that will do me:D
cheers
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Re: Hey Plus Net..Speed Drop
26-11-2007 8:58 AM
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Mine speed problem started on the 19th.
have rebooted my router to no avail, even did a factory reset.
have rebooted my router to no avail, even did a factory reset.
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Re: Hey Plus Net..Speed Drop
26-11-2007 9:11 AM
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Hi Zippy,
Did you have another thread open on this one?
I've had a quick look at your line and I'm not able to get much information because you're currently offline.
Did you have another thread open on this one?
I've had a quick look at your line and I'm not able to get much information because you're currently offline.
Message 6 of 6
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