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Help using email and hosted domain please

mlavende
Rising Star
Posts: 191
Fixes: 2
Registered: ‎22-08-2007

Help using email and hosted domain please

For several years I've had a hosted domain and run my own mail server on a machine at home.
I've decided to stop this and use the PN mail instead. I currently have 4 email addresses "person1@hosteddomain.co.uk", "person2..." etc and each person connects to my imap server to collect their mail.
To switch to PN I've done the following:
deleted my additional DNS records and just left the mx.last.plus.net. and checked the 'POP3 Collect email by POP3' box
created 3 additional email accounts under the 'Manage My Mail' page : "person1@", "person2@" etc
The problem now seems to be that I can't see any emails sent to person1@hosteddomain.co.uk" but emails to "person1@plusnetaddress.plus.com" arrive fine.
Is this just the changed DNS records taking time to propagate or have I missed something?
Thanks
-Mat

2 REPLIES 2
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Help using email and hosted domain please

Your domain will need to be set up on Postini - that may have not happened when you turned off SMTP. I suggest you raise a ticket.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
mlavende
Rising Star
Posts: 191
Fixes: 2
Registered: ‎22-08-2007

Re: Help using email and hosted domain please

Thanks Jelv,
I've done that.
-Mat