Help - connection down again (#64558643)
Things aren't looking too bad from our point of view: <img src="http://ccgi.psmith12.plus.com/visradius/generated/image13627387656928.png"/>
I understand what your saying about the reduction in speeds, unfortunately thought setting the SNR too low and increasing speeds can cause the line to become intermittent and I can see the reverse of that seems to have stabilised the connection.
I understand what your saying about the reduction in speeds, unfortunately thought setting the SNR too low and increasing speeds can cause the line to become intermittent and I can see the reverse of that seems to have stabilised the connection.
Adam thanks for that. Looking at the graph I must agree that you are absolutery right. 
The line has been rock steady since Tuesday evening when my SNR was reset.
The one drop yesterday at about 15.20 was an electrical interruption due to electrical work in my house - so not a single drop: I therefore eat my words and take back what I said about leaves on the line!
In fact my profile today has gone back to 2 - 7.5 although my speed has dropped further to 3.54 downstream. There is also a delay in opening web pages. After entering my login details on the Plusnet site, it took 8 seconds for the next page to open and similarly the BTW speedtest site took ages to open. Other pages are like that eg yahoo mail.
I noticed that after my router came back on yesterday my gateway changed from pcl-ag05 to pcl-ag01; Could this be the cause? I could reboot until I am back on pcl-05 but am worried that rebooting will damage my profile. Any ideas about whether it has anything to do with the gateway? The only other thing I can think of is the weather, as it started raining yesterday; and my previous problems had been in bad weather but the engineer did sort out the line and changed something on the pole outside. I think the weather is behaving very badly and is being totally inconsiderate, throwing in a confounding variable. Should I try changing gateways?
Thank you for the graph
11.12 - Speeds are up again and pages are loading better.
The line has been rock steady since Tuesday evening when my SNR was reset.
The one drop yesterday at about 15.20 was an electrical interruption due to electrical work in my house - so not a single drop: I therefore eat my words and take back what I said about leaves on the line!
In fact my profile today has gone back to 2 - 7.5 although my speed has dropped further to 3.54 downstream. There is also a delay in opening web pages. After entering my login details on the Plusnet site, it took 8 seconds for the next page to open and similarly the BTW speedtest site took ages to open. Other pages are like that eg yahoo mail.
I noticed that after my router came back on yesterday my gateway changed from pcl-ag05 to pcl-ag01; Could this be the cause? I could reboot until I am back on pcl-05 but am worried that rebooting will damage my profile. Any ideas about whether it has anything to do with the gateway? The only other thing I can think of is the weather, as it started raining yesterday; and my previous problems had been in bad weather but the engineer did sort out the line and changed something on the pole outside. I think the weather is behaving very badly and is being totally inconsiderate, throwing in a confounding variable. Should I try changing gateways?
Thank you for the graph
11.12 - Speeds are up again and pages are loading better.
Can't see why you had the disconnection on Saturday morning...
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13630087766223.png"/>
Certainly has been stable since, seems the router may have misreported the upstream dB?
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13630087766223.png"/>
Certainly has been stable since, seems the router may have misreported the upstream dB?