Heavy unexplained broadband usage
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Heavy unexplained broadband usage
28-03-2020 10:41 PM
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I have today exceeded my monthly allowance due to an unexplained usage today of almost 4GB. This has been recorded for a few hours in which I have made no downloads and engaged in limited use of browser and email, so makes no sense to me at all. Moreover it is something I have never encountered before on this level. My network is secure, with sensible passwords. I note that my month's usage so far has been categorised as 69% broadband, 1% email, and 30% other. There is a long list of categories for which my usage is 0%. What exactly does ‘other’ cover?
Re: Heavy unexplained broadband usage
29-03-2020 8:17 AM
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Clutching at straws here, @ajax , but what OS are you running?
I would also recommend negotiating a new contract with PN when the current situation improves - if you are on a capped plan, you are potentially also paying over the odds.
Re: Heavy unexplained broadband usage
29-03-2020 9:04 AM
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Someone watching videos on a smartphone in your house?
D/load a free wifi analyser app, to see who in your locale may be on same
channels as your router..then change to least used.
Re: Heavy unexplained broadband usage
29-03-2020 9:39 AM
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OS is Mac 10.15.3 (Catalina). Take your point about a new contract. Thanks
Re: Heavy unexplained broadband usage
29-03-2020 9:42 AM
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I know little about Macs - but is it possible it did an update recently?
Re: Heavy unexplained broadband usage
29-03-2020 9:43 AM
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@ajax For what it's worth, Catalina is now v10.15.4 which was about 2.5GB+ in size so this might explain some of the traffic.
Re: Heavy unexplained broadband usage
29-03-2020 9:45 AM
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Has some of your s/ware been doing massive updates in background? No
Someone watching videos on a smartphone in your house? No
D/load a free wifi analyser app, to see who in your locale may be on same channels as your router..then change to least used.
Will do. Thank you.
Re: Heavy unexplained broadband usage
29-03-2020 9:50 AM
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Sorry @Gel What has being on the same channel got to do with usage, Nothing! This would only be an issue if they were leaching your broadband, and if this were the case you'd have reached your allowance a lot sooner.
Re: Heavy unexplained broadband usage
29-03-2020 9:56 AM
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Good point, but no – my desktop and laptop are still on 10.15.3 and are not set to download updates automatically.
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