Having problem [anoyying ones]
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Having problem [anoyying ones]
09-10-2008 10:55 PM
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i took out port on the end coz it didnt let me do trace with one. erm thats main where i play matches,
C:\Users\Admin>tracert 85.234.155.43
Tracing route to server23.teamhost.co.uk [85.234.155.43]
over a maximum of 30 hops:
1 2 ms 2 ms 3 ms 192.168.2.1
2 3 ms 3 ms 3 ms 192.168.1.1
3 31 ms 29 ms 30 ms lo0-plusnet.pcl-ag02.plus.net [195.166.128.39]
4 80 ms 198 ms 199 ms gi1-2-904.pcl-gw02.plus.net [84.92.0.141]
5 30 ms 29 ms 30 ms te2-1.pcl-gw01.plus.net [212.159.1.113]
6 30 ms 31 ms 29 ms te2-2.pte-gw1.plus.net [212.159.0.186]
7 45 ms 30 ms 30 ms lonap2.enta.net [193.203.5.135]
8 29 ms 30 ms 30 ms the-enta.blueconnex.net [87.127.231.90]
9 30 ms 34 ms 32 ms server23.teamhost.co.uk [85.234.155.43]
Trace complete.
this one i was getting pretty high pings just put it in here just for u to check =]
doesnt look like nothing wrong with this one to...
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Admin>tracert 77.74.196.203
Tracing route to no.rdns-yet.ukservers.com [77.74.196.203]
over a maximum of 30 hops:
1 2 ms 2 ms 3 ms 192.168.2.1
2 3 ms 3 ms 3 ms 192.168.1.1
3 31 ms 32 ms 32 ms lo0-plusnet.pcl-ag02.plus.net [195.166.128.39]
4 28 ms 29 ms 30 ms gi1-2-904.pcl-gw02.plus.net [84.92.0.141]
5 30 ms 29 ms 31 ms te2-2.thn-gw2.plus.net [212.159.0.190]
6 35 ms 31 ms 30 ms te2-3.thn-gw1.plus.net [212.159.1.57]
7 30 ms 29 ms 33 ms ge2-21-cr0.thn.uk.as6908.net [195.72.128.21]
8 33 ms 37 ms 34 ms 195.72.129.125
9 30 ms 32 ms 47 ms no.rdns-yet.ukservers.com [77.74.193.230]
10 32 ms 31 ms 31 ms bsd1.ukservers.com [78.110.166.122]
11 30 ms 32 ms 30 ms no.rdns-yet.ukservers.com [77.74.196.203]
Trace complete.
C:\Users\Admin>
erm i also did the dslreports tweak test as i was asked while ago by james, everything was fine...
Re: Having problem [anoyying ones]
09-10-2008 11:05 PM
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Thanks for the traces. Its pretty clear that you're hitting some latency on one of our City Life Line gateways.
Try rebooting your router to see if a different gateway gives a better experience.
Re: Having problem [anoyying ones]
09-10-2008 11:25 PM
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What would be more interesting is to see the results (in a screenshot) of a Winmtr trace ( http://winmtr.sourceforge.net/ ) running over the duration that you are seeing ping spikes.
This does sound pretty horrendous as a gaming experience, but we probably do need a bit more information (or more customers reporting the same issue) before we can pin down where the problem is.
Regards,
Ian
Re: Having problem [anoyying ones]
09-10-2008 11:40 PM
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I'm going to flag it to networks in th morning to see what monitoring shows.
Re: Having problem [anoyying ones]
09-10-2008 11:55 PM
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Re: Having problem [anoyying ones]
10-10-2008 12:03 AM
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Only just read the PM you sent me earlier, I'd suggest trying a wireshark capture while you're playing so we can ensure all your gaming traffic is prioritised correctly. If you attach the resulting capture on to a ticket, we can make sure it's prioritised correctly. Although as it's CS 1.6 it should be fine really as it's a popular game.
Other suggestions basically follow the advice from Ian and Mark, try rebooting your router until the trace shows a different gateway to lo0-plusnet.pcl-ag02.plus.net [195.166.128.39] and see if the performance is better.
Re: Having problem [anoyying ones]
10-10-2008 12:34 AM
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Enter server23.teamhost.co.uk into the Host box and click "Start". Click Stop after around 100 traces have been completed.
Click Copy Text to clipboard, and paste it into a post here between [pre] and [/pre] tags. Ignore the apparently misaligned text in the table, it will be formatted correctly when posted.
As Ian mentioned routers give priority to routing and if they are busy they will delay responding to tracert pings. So high on-route pings are not necessarily significant. For what its worth my results to that server a few minutes ago were as follows. I have interleaving on.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 100 | 100 | 0 | 52 | 110 | 16 |
| lo0.plusnet.thn-ag1.plus.net - 0 | 100 | 100 | 31 | 43 | 63 | 47 |
| vl703.thn-gw2.plus.net - 1 | 100 | 99 | 31 | 47 | 188 | 47 |
| te2-3.thn-gw1.plus.net - 0 | 100 | 100 | 31 | 49 | 218 | 47 |
| lonap1.enta.net - 5 | 100 | 95 | 31 | 48 | 172 | 47 |
| te5-3.telehouse-east2.core.enta.net - 2 | 100 | 98 | 31 | 47 | 141 | 47 |
| the-enta.blueconnex.net - 1 | 100 | 99 | 31 | 51 | 203 | 47 |
| server23.teamhost.co.uk - 4 | 100 | 96 | 31 | 45 | 47 | 47 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )
Re: Having problem [anoyying ones]
11-10-2008 9:56 PM
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Re: Having problem [anoyying ones]
11-10-2008 10:01 PM
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Re: Having problem [anoyying ones]
12-10-2008 4:07 AM
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