I really need the internet. Like 'really'. It's where all my happy lives. Any suggestions? Is it likely that the lovely chap I spoke to via Twitter was wrong? (He also emailed me the confirmation about our conversation, that the broadband was active; which seems so professional, and indicates he stands by this information). Anyhoo, I shall go to sleep now and hope the internet fairies have been out in the night and fixed it... or someone with more knowledge than me about my account status has seen this.
Fixed! Go to the fix.
It's fixed, I rang and spoke to a lovely chap in faults, who said that they needed to push something through from their end, a big stick with a duster on the end maybe, but it was all up and running within 5 minutes. YAY!.
Re: Have I been connected?
I think I was one of the people who responded to your Twitter posts.
Looking at the history it looks like we activated the account (following your Twitter interaction) but the router didn't auto connect so it was forced from our end. Anyway glad you're back online, and thanks for the humorous Twitter interactions!
Plusnet Help Team