It is over 1 week since I mistakenly joined plusnet, I get 15 mbps down one minuet then 8mbps the next 0.35 up (rubbish compare to t.t.) despite the speed web pages take an age and online games impossible, I am having to use my mobile phone the play, I believe this is false advertising! I pay for a service that I am not getting! I have connected the cable and tried every channel 1-13 although many will not work saying 'forbidden access' or something. I have 3 computers and this happens on all 3, 1 adsl cable 2 wireless.