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Got sorted back in May.... now speeds worse than ever?

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Grafter
Posts: 113
Registered: ‎02-09-2007

Got sorted back in May.... now speeds worse than ever?

In May, with the help of posters here I managed to improve my speed to around 5-6 mbps from a lowly 3.
The previous thread is http://community.plus.net/forum/index.php/topic,86183.0.html.
Today I did a speedtest at Speedtest.net and got this

I took my router stats which are as below

Any idea what's happening?
5 REPLIES 5
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Community Veteran
Posts: 2,106
Registered: ‎06-02-2008

Re: Got sorted back in May.... now speeds worse than ever?

I've had a quick look in the exchange and on all of our systems and I can't see anything obvious that's causing the problem. Please report this the the Faults Team who can perform more in depth testing for you.
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Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: Got sorted back in May.... now speeds worse than ever?

As your router has been up for 80+ days a reboot is worth a try - however I'd leave it until tomorrow between 10am and 3pm as that's the best time to do it.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
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Grafter
Posts: 113
Registered: ‎02-09-2007

Re: Got sorted back in May.... now speeds worse than ever?

I reported the fault, went through the questions......
This is what I have tonight.

I just tried my wife's laptop and it's getting 5.8 MBPS. What might be slowing my PC down?
Highlighted
Grafter
Posts: 113
Registered: ‎02-09-2007

Re: Got sorted back in May.... now speeds worse than ever?

This is embarrassing......
I just "jiggled" the wi-fi dongle about a bit and now I get this.....

Crazy
Highlighted
Grafter
Posts: 567
Registered: ‎23-10-2009

Re: Got sorted back in May.... now speeds worse than ever?

i find it a good idea to disable and enable the wifi dongle or wifi card every now and then Wink