Fibre Speed Tests

[#1]

Duplicate post removed.

[#2]

[#3]

Your line is looking fine at the moment.
There may have been a brief drop over night due to planned maintenance (PW236449).

[#4]

Our suppliers have been unable to correct your service remotely, please reply to this message with 3 available timeslots for an engineers visit. from [mremoved] - Support Team
Our tests have found a fault with your broadband service.
BOT Logged faults or not?
I am starting to get confused on whats happening....  and will someone tell me what and where the fault is if there is one?.
#82944630 support ticket number
Although a speed test doesn't look good at the moment
jim:csa

[#5]

From what I can see, it looks as though a problem has been identified and our suppliers have tried to rectify the issue remotely.
Unfortunately it looks like the remote work hasn't resolved the issue, which is why an engineers visit is required. The engineer will be in a better position to be able locate any physical issues whilst carrying out any necessary remote work too whilst on site.

[#6]

Be interested to see what becomes of it! Might explain why the ADSL line before hand kept dropping out although with a  2mb line,  it was barely usable for anything entertaining. A lot more noticeable I guess when fibre drops speed.
Apologies Jim (Oldjim) for including names of support staff I didn't realise.

[#7]

BT Bloke at my house! Thats quick!
update..... the BT line bloke tested the phone line only and thats all ok but did say he couldn't rule out fibre or equipment at the exchange!

[#8]

my line has been more stable the past 24 hours.... the speed test are showing between 38mb - 41mb. OK its not lighting and a bit slower from the original estimate speeds of 50-60mb but have noticed now when I check other isp's estimated speeds they have dropped from the original estimated speeds. and now showing between 35-50mb!
So was I the first in my area to opt for fibre?

[#9]

I couldn't say whether or not you're one of the first for FTTC in your area but it is quite common for speed estimates to come down a little as the estimates are based on simple calculations when the FTTC lines are being installed.

[#10]

Latest Update to line speeds on Fibre
Friday: OpenReach Engineer replaced the BT ECI modem for the Slightly smaller BT Huawei one. She claimed the Huawei should have been the one installed originally but wasn't. Apparently, the line speed based on distance for copper wire to cabinet and fibre to exchange I should be getting a max of 47mb on the 80/20.
Which confused her based on the current profile at the time was set to 40.
She as cleared the line of any faults and reset the DLM so the next 10 days is now a waiting game.
The Througput speed still seems to be quite random and slow.
General use: the IP to server seems to be stable and consistent

However, still getting seriously slow speeds and on some occasions where I am streaming media it some time buffers. I assume its the DLM working its business.
24/3/14 D6.62/U2.06 mbps  221ms @7.04pm
24/3/14 D24.27/U8.58 mbps 67ms @10.41pm
25/3/14 D2.94/U2.97 mbps 279ms @7.04am
BT Wholesale Test @1.26pm remotely
Do Plusnet do a 40/10 unlimited profile package?

[#11]

Thanks for the update.
Yes we can provide Unlimited on 40/10 or 80/20 depending on the individual line estimate. I can move you onto 40/10 if you'd like?

[#12]

frustrating!

[#13]

We're in contact with our suppliers of an issue that you can last night where there was a large spike in latency.
Hopefully it's a one-off but ideally we'd like to know what caused it!

[#14]

So after engineers have visited and tested the line, DLM reset and was notified the line is capable of up to 47mb max. Based on the actual speed check the open reach engineer carried out. (over 10 days ago)All line faults checked and cleared we still have relative slow fibre! Profile is set at 46mb which is fine but I always thought fibre was meant to be constant with small fluctuations at peak times!
The fastest I have seen is 40.45/8.86 27/3/14 18:21
so why do I still see speeds at the same rate of the fastest ADSL2 line? its not really breaking the speed barrier when it comes fast internet or is this one big  promotional hype?
Date                         Down TBB Down HTTPx6 Upstream
Wed 02/04/14 22:56 25.10 Mbps 25.07 Mbps 8.60 Mbps
Sun 30/03/14 00:01 23.23 Mbps 22.59 Mbps 8.64 Mbps
Thu 27/03/14 22:00 22.16 Mbps 24.46 Mbps 8.66 Mbps
Wed 26/03/14 21:12 24.50 Mbps 24.60 Mbps 7.87 Mbps
Tue 25/03/14 22:46 17.49 Mbps 24.55 Mbps 8.70 Mbps
Sat 22/03/14 23:07 17.85 Mbps 21.67 Mbps 8.35 Mbps
since engineers visit see above
Thu 20/03/14 22:58 22.68 Mbps 24.81 Mbps 9.94 Mbps
Wed 19/03/14 22:43 39.09 Mbps 38.74 Mbps 9.85 Mbps
Wed 19/03/14 21:14 25.39 Mbps 24.17 Mbps 3.97 Mbps
Tue 18/03/14 23:09 38.29 Mbps 38.95 Mbps 9.70 Mbps
Tue 18/03/14 21:42 38.32 Mbps 38.89 Mbps 9.81 Mbps
Mon 17/03/14 23:08 38.56 Mbps 38.69 Mbps 10.02 Mbps
Mon 17/03/14 22:50 38.69 Mbps 38.71 Mbps 10.02 Mbps
Mon 17/03/14 22:31 38.54 Mbps 38.90 Mbps 9.95 Mbps
Mon 17/03/14 22:30 37.89 Mbps 38.73 Mbps 9.88 Mbps
Mon 17/03/14 22:07 21.90 Mbps 24.52 Mbps 9.94 Mbps
Mon 17/03/14 21:05 17.70 Mbps 19.51 Mbps 6.91 Mbps
Mon 17/03/14 20:02 16.61 Mbps 22.42 Mbps 9.71 Mbps

[#15]

The speeds you're getting are much improved on ADSL2, albeit, you're not getting the speeds we'd expect.
Are you running any other programs whilst running these speed tests?