Fibre Router

[#1]

Hi, Just ordered fibre broadband and ordered the "fibre router" (Technicolor TG582n Fibre Router).  Is this the device BT connect to the master socket or is it just a router?
If it's just a router then I already have one of those so Plusnet please can you cancel my order (Order number : HW25941389) as I do not require this.  I would call but the telephone queue is currently at 15 mins.
Thanks,   Simon

[#2]

Hi
BT install a fibre modem, and you then need a router (such as the TG582n router) to connect to the BT modem. This router needs to have an WAN RJ45 port.

[#3]

There's a diagram here in the installation guide.
http://www.plus.net/support/broadband/hardware/technicolor-582n-fibre-setup-guide.shtml

[#4]

I have a Billion BIPAC 7800N which has an "EWAN: RJ-45 Ethernet port for connecting to ADSL / Cable / FTTH / VDSL device" as well as an ADSL port so I assume this will be OK.
PLUSNET  - Please cancel the router order on the original post.
Thanks!

[#5]

I would open a ticket to increase the chances of them seeing your request in time  

[#6]

Thanks, good point, have done so.

[#7]

Hi there, that's been cancelled for you and I've also updated your ticket
Chris