Fibre BB is slowing down.
I thought as much 
There's a lot of uptake at the moment. Fingers crossed and we'll see how things go tomorrow
There's a lot of uptake at the moment. Fingers crossed and we'll see how things go tomorrow
The problem is at peak times, I've just done a test now and it's 0.29 Mbps 
Just checked results too and I've had nothing above 1 Mbps during the evening over the last few days (Feb)
Just checked results too and I've had nothing above 1 Mbps during the evening over the last few days (Feb)
Quote Fingers crossed and we'll see how things go tomorrow Smiley
Good morning Chris from a wet & windy Dorset. I'll let you know if the reset takes place. I notice that on the report you included in the reply to my question that the interleaving is set to high on my download. Would it help matters if the interelaving was removed? Excuse me if this is a stupid question.
Wow, something happened at 9 AM! There's been a huge drop in my latency after a drop of connection. After the reset, do I need to recycle either the router or the modem?
Quote from: tijara33 Good morning Chris from a wet & windy Dorset. I'll let you know if the reset takes place. I notice that on the report you included in the reply to my question that the interleaving is set to high on my download. Would it help matters if the interelaving was removed? Excuse me if this is a stupid question.
Wow, something happened at 9 AM! There's been a huge drop in my latency after a drop of connection. After the reset, do I need to recycle either the router or the modem?
You shouldn't need to recycle the router. The engineer will reset line at the cabinet, hence you've seen a drop in latency. Which indicates interleaving has been remove. I hope the wind don't effect you too much, pretty windy here in Lymington (Dry for now)
The engineer arrived at 09.30. He did the reset at 09.00 but there was no difference. He ran some more tests & has changed both the master socket & the modem & everything is pretty well back to normal. There is s loss of 6 Megs between the cab & my house but as it's over 500 metres away I suppose that's normal.
Chris, the engineer's name is Liam. He is just finishing his apprenticeship. He has done a really good job & is a really nice guy to boot. If possible, can you contact BTOR (Southampton centre) & pass on my sincere thanks for such excellent service at such short notice. It makes a nice change to be praising the often much maligned BTOR.
Thanks also for the excellent support from both yourself & your colleagues. You have one very happy customer.
Hi tijara33,
Great stuff, it's nice of the engineer to come and have a chat and to make sure everything internally has been sorted too
I'll do my best to get your feedback passed on. I've updated your speed profile on our side which should have kicked in by now, so you should be good to go
If you need any further help, feel free to give us a shout.
Great stuff, it's nice of the engineer to come and have a chat and to make sure everything internally has been sorted too
I'll do my best to get your feedback passed on. I've updated your speed profile on our side which should have kicked in by now, so you should be good to go
If you need any further help, feel free to give us a shout.
This is visual proof just how effective was the reset.
