Fiber up and running - 7MB down?
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Fiber up and running - 7MB down?
10-12-2012 6:46 PM
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Basically, I've had Fiber optic since 4th of December, and have been working fine, just the problem being that I'm currently maxing out at 7MB's down (18MBs Up) and a BT test advised me to contact support (On the phone now)
I've read others posts that this is very low, even for the early days of an installation.
Any help appreciated.
Thanks!
Re: Fiber up and running - 7MB down?
10-12-2012 6:47 PM
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Quote 1. Best Effort Test: -provides background information.
Download Speed
7.37 Mbps
0 Mbps 0 Mbps
Max Achievable Speed
Download speedachieved during the test was - 7.37 Mbps
For your connection, the acceptable range of speeds is 12 Mbps-0 Mbps.
IP Profile for your line is - 74.14 Mbps
2. Upstream Test: -provides background information.
Upload Speed
18.26 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 18.26Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
The test result has indicated that you should contact your ISP for further assistance.
Please visit the FAQ if you are unable to understand the test results.
Re: Fiber up and running - 7MB down?
10-12-2012 6:50 PM
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Quote Telephone number:
01********
Phone exchange:
HORSHAM CARFAX
Estimated line speed:
2.0Mb (Accurate to within +/- 1Mbit) - Checked on 2012-12-04 21:19:49
Current line speed:
Not set
Re: Fiber up and running - 7MB down?
10-12-2012 6:59 PM
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Re: Fiber up and running - 7MB down?
10-12-2012 7:24 PM
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adie:Quote
Re: Fiber up and running - 7MB down?
10-12-2012 7:26 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Fiber up and running - 7MB down?
10-12-2012 7:30 PM
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I've just tired to connect directly via the OR modem using PPPOE direct connection, and getting the same speed, so it cant be the router.
Some guy at plusnet is talking with a few guys about it now, gonna' rign me back.
adie:quote
Re: Fiber up and running - 7MB down?
10-12-2012 7:34 PM
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Quote Estimated line speed:
2.0Mb (Accurate to within +/- 1Mbit) - Checked on 2012-12-04 21:19:49
Current line speed:
Not set
looks like that's your problem - that needs to match the 78mbps that the bt one.
probably artificially holding you back
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Fiber up and running - 7MB down?
10-12-2012 8:09 PM
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Idk where to go from here, guess I'll report soon.
Re: Fiber up and running - 7MB down?
11-12-2012 9:47 AM
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Re: Fiber up and running - 7MB down?
11-12-2012 11:05 AM
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