Fed up with slow speed
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- Re: Fed with slow speed
Fed up with slow speed
05-04-2012 5:23 PM
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So am I being throttled for some reason???
Re: Fed with slow speed
05-04-2012 5:33 PM
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You're lucky I caught your post before leaving for the weekend I've just looked at your account and can state that throttling or traffic management of somekind is't likely to be the cause of your issue. It looks far more likely that a fault of some sort is causing the drop in speeds.
I'd advise browsing to https://portal.plus.net/apps/kbdfaults ASAP for advice on what to check at your side and to log a fault with us.
I hope you get this sorted soon.
Adam
Re: Fed with slow speed
05-04-2012 5:47 PM
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Re: Fed with slow speed
06-04-2012 2:18 PM
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I will now run a speed test and certain points in the day and record the info, currently I am getting 6.4Mps which is what I would expect, in a few hours time no doubt it will drop to a unusable level again.
Re: Fed with slow speed
06-04-2012 3:03 PM
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On the attached screenie the virtually unusable period was from 19:18 to 20:47.
Ref your problem, it could well be that something with an electrical fault is being switched on at 4 pm and off at 12:30 am. It might be on your premises or it could be in the local area. I eventually tracked my problem down with the aid of an off-tune AM radio. I could hear the noise, and it got louder near the source.
Re: Fed with slow speed
06-04-2012 4:18 PM
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Re: Fed with slow speed
06-04-2012 9:32 PM
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Fault Type:FAULT - Battery Contact
Test Results: Fail - Fault located in local network
What does that mean?
Re: Fed with slow speed
07-04-2012 12:17 AM
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See Kitz's Connection Problems page for more information. Battery Contact is mentioned in the ~ Noisy Line paragraph.
Re: Fed with slow speed
07-04-2012 12:26 AM
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Re: Fed with slow speed
07-04-2012 12:41 AM
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Re: Fed with slow speed
07-04-2012 12:58 AM
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Re: Fed with slow speed
07-04-2012 12:03 PM
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Re: Fed with slow speed
11-04-2012 4:37 PM
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All fine as per normal until again after 4pm and the speed drops and I am sure it will again speed up after 12 midnight.
Below are speed tests from last week + one from today to show the same.
http://www.thinkbroadband.com/speedtest/results/id/13337177094801917058.html
http://www.thinkbroadband.com/speedtest/results/id/13337252418917518471.html
http://www.thinkbroadband.com/speedtest/results/id/13337322497627329803.html
http://www.thinkbroadband.com/speedtest/results/id/133375483231886413702.html
http://www.thinkbroadband.com/speedtest/results/id/133378255311758317216.html
11/4/12
http://www.thinkbroadband.com/speedtest/results/id/133415798423311114921.html
Re: Fed with slow speed
11-04-2012 5:35 PM
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It looks like you're on an incorrect traffic management profile. We'll get that sorted and see how it goes from there.
Jojo
Re: Fed with slow speed
11-04-2012 5:45 PM
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