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Faults ticket
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- Re: Faults ticket
Faults ticket
30-01-2014 2:53 PM
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A fault ticket was raised for me on Monday 27th by pn staff due to very poor speeds (0.12 average) how long does it normally take to get response to a ticket ????
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Re: Faults ticket
30-01-2014 3:34 PM
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Hi, sorry to hear that the line's slow - I'd expect the ticket to be picked up soon, likely tomorrow, but it depends how busy the team are. Really sorry about the wait.
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Re: Faults ticket
30-01-2014 3:36 PM
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Hi Matt
Very many thanks.
Very many thanks.
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