Faster Profile Please
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Faster Profile Please
05-08-2013 9:17 AM
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Adsl 2+
Up 444937
Down 952888
SNR 6
Loop att 70
I'm guessing that the DLM may have switched me back to the slower profile. Please could I have the faster one again? I am much more interested in speed than stability.
With many thanks
Re: Faster Profile Please
05-08-2013 9:41 AM
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Do you have a modern master socket with a test socket behind the lower removable part.
If so could you plug the router into this test socket and report the stats again
Re: Faster Profile Please
05-08-2013 4:07 PM
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As I explained before, I have a Draytek 2710n router, with up to date firmware. It is plugged into the test socket, and has been since I joined Plus Net a few months ago. My previous provider (TalkTalk) switched off the DLM on my line, and put me on the 0-3 db profile, which my router handled without difficulty. As I have achieved 1.7 already, I don't think that .9 is the maximum I'm likely to get.
Current stats from the router are:
Up 444937
Down 952888
SNR 6
Loop Att 70
Please help!!
Re: Faster Profile Please
05-08-2013 4:13 PM
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I suspect the problem is that although Plusnet can put you on a 3dB default noise margin I don't think it can be locked and - with the slightest provocation - the automatic system in the exchange will increase it to 6dB
I will leave this now for staff to pick up
Edit - spotted your previous thread http://community.plus.net/forum/index.php/topic,116793.msg
Re: Faster Profile Please
05-08-2013 4:23 PM
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Basically I'd recommend raising a fault - there have been one or two drops which would hint at some trouble on the line somewhere. You can raise that at http://faults.plus.net
Re: Faster Profile Please
13-08-2013 8:13 PM
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Up 443928
Down 1207783
SNR 6
Loop Att 65
Would it be OK if you swapped me back to the higher speed profile now please?
Many thanks
Re: Faster Profile Please
14-08-2013 10:58 AM
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Re: Faster Profile Please
15-08-2013 6:05 PM
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Up 443928
Down 1304000
SNR 6
Loop Att 69
ADSL 2+
I would be delighted if you could also reset the SNR (I may be misunderstanding exactly how it works) to a lower band.
Many thanks
Re: Faster Profile Please
16-08-2013 9:48 AM
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Please let us know if you'd like to go ahead with the reset and we'll get on it for you.
Re: Faster Profile Please
16-08-2013 2:32 PM
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With grateful thanks.
Re: Faster Profile Please
16-08-2013 3:07 PM
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