FTTC with TG582n not fit for purpose
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- FTTC with TG582n not fit for purpose
Re: FTTC with TG582n not fit for purpose
08-11-2012 7:21 PM
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Quote from: dc42 I find it amazing that some folks here choose a low-cost fibre service and expect that a router they pay £4.99 for will give them perfect high-speed wireless connectivity in any environment.
I couldn't agree more.
Wireless capabilities vary a lot amongst routers. I do agree that the TG582n is one of the poorest N routers I have used (weak wireless and restricted GUI) but after all it is a freebie. People have for years bought higher specification boxes to suit their own requirements (as I do) so why not just do that and stop going on and on.
This has been done to death. Time to shut the thread down.
Re: FTTC with TG582n not fit for purpose
08-11-2012 8:32 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: FTTC with TG582n not fit for purpose
08-11-2012 9:10 PM
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Technicolor TG582n - getting a lot of complaints recently about weak wifi.
Re: FTTC with TG582n not fit for purpose
08-11-2012 9:14 PM
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Bottom line is that if everyone were to be supplied with a better router (or demand some form of compensation as seems to be mooted by some here) then the product cost would go up as the extra costs have to be covered somehow. For the majority of non-tech savvy users who just want something that works pretty much out the box and isn't going to get hung up on the finer points of performance then the TG582n fits the bill just fine. Not everyone will get 80mbps out of their fibre anyway (I get 53-ish). The spec. sensitive user simply ought not to take the default router and instead find their own.
I've got my router wall-mounted, high up on the wall in the middle of my downstairs hallway (with the power lead dropping through the ceiling from a socket on the floor above) and the WiFi signal reaches all through the house at no less than -62dBm. I think wall mounting puts the PCB antenna in a vertical plane which couples better with the orientation of the antennae in the laptops (which is just two bits of wire running up either side of the LCD panel).
Re: FTTC with TG582n not fit for purpose
09-11-2012 9:07 AM
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Quote from: mcintoshuk Actually, I just went through a switch from ADSL to FTTC and in the product change wizard (which I ran through maybe 6 or 7 weeks ago) I had the option to decline the PN supplied router, so I don't believe it's forced on anyone. I saw the comments on the threads here about the TG582n, did a bit of research into what
Well I went through it on 20/9 and I WAS NOT given the option of opting out on it.
Re: FTTC with TG582n not fit for purpose
09-11-2012 11:17 AM
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After reading the whole thread, i think the Plusnet staff are in the right about the router they offer. No matter what price they get it for, it is a decent router albite some features not being up to power user expectations. I have just joined up and the wireless is usable. I have 3 laptops, 3 mobiles and my 360 connected on wifi. Its even scaled to 54mb because of one of the devices not being N capable.
Advertisement is a funny issue. When i first ever got "unlimited broadband", i hammered it downloading games from Steam. Tiscali's automated system had a heart attack and sent me all THREE warning letters after 4 days all on the same day
Offering money to one customer also seems a nice gesture due to your specific circumstance.
I did not see the option to not choose the router either, but i would think that anyone who is tech savy and a power user would get their own better one for a better price (ebay? amazon? ). It would be a nice gesture on plusnet's part to discount the bill if the router was sent back. Until something like this is in place, back to work for me. Gotta get me a TP Link WR1043ND
Quote from: tstaddon Totally agree with h4cked. A barebones router provided for a tenner is hardly likely to be "Rolls Royce".
My wise old dad used to say three things about hi-fi in the 1980s:
1. Go for seperates instead of an all-in-one. If nothing else, it does mean you don't lose your record player when your tape deck goes up in smoke.
2. If buying different components from different manufacturers, check they'll play together.
3. An expensive tape deck connected to cheap speakers won't sound half as good as a cheap tape deck connected to expensive speakers.
I tend to think the same rationale applies just as well to 21st century tech.
Wise words. Totally agreed
Pleasure to meet you all
Re: FTTC with TG582n not fit for purpose
09-11-2012 11:30 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: FTTC with TG582n not fit for purpose
09-11-2012 12:37 PM
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It runs through "Review current products" -> "Choose Broadband" -> "Choose Hardware" -> "Choose Home Phone" -> "Confirm Address" -> "Engineer Appointment" -> "Confirm upgrade" -> "Finish" but the wizard does seem to be sensitive to what you already have and will skip steps. For instance someone upgrading from 40/10 FTTC to 80/20 FTTC will skip "Choose Hardware" (you must already have some), "Confirm Address" and "Engineer Appointment".
Re: FTTC with TG582n not fit for purpose
10-11-2012 4:16 AM
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Quote from: muratmeah Pleasure to meet you all
You too, don't be a stranger! This forum (these Fora/Forums) is/are very informative and can be a great deal of fun (better, in most people's opinion, than watching BBC4) please feel free to 'jump in' and enjoy..
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: FTTC with TG582n not fit for purpose
12-11-2012 1:30 PM
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Quote a dewoo martiz can still do 90MPH, i.e. can exceed that which is required of its primary function.
For how long though?
I had a Daewoo Nubira 1.6 Estate that was alright for the school run, tip run, shopping runs, and moving house and yes it could do >80mph if not fully loaded.
But it wasn't designed for serious business-level punishment so if I'd booted it at 90 from one end of the country to another then along with all the speeding tickets I'd have been lucky to get 60,000 miles out of the jalopy before the engine blew up.
Just to inject a bit of light relief into the thread... I once left the DN parked unlocked in a South East London council estate for a week with the keys in the ignition and went back to it to find it was untouched. Even the paperwork on the driver's and passenger's seats hadn't been disturbed. My cousin drily explained - "round here, a tramp would not stoop so low as to sleep in that; there's only so much self-respect you can lose".
Re: FTTC with TG582n not fit for purpose
12-11-2012 2:57 PM
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I am on my second TG582n router now, and after a long exchange of comments with technical support over the last 2 months, and a lot of channel tweaking etc on the router - no improvement in the wifi output speed has been achieved. Indeed the wifi signal coverage in the house from this router is inferior to that of the previous Netgear - and I have now been forced to reinstate the wifi range extender that I was using before fibre.
I was told by technical support that the reason they replaced the Netgear router was that it was not capable of wifi speeds in excess of 40mbps (!!) which now also seems to be true of the TG582n.
The final comment, in this saga of frustration, from technical support is:- "The problem with wireless connections is that they have their speed limitations. The encryption slows things down and generally all wireless routers will have a cut off speed to one particular device. To be honest 35Mbps is more than I would have expected to one wireless device."
If this situation that I see is representative to everybody - and that we can never get more than 35-40mbps via wifi from these routers - then I guess a number of people might not be so keen to upgrade to 80/20 - and at the very least Plusnet need to start managing peoples' expectations about what can be achieved with wifi from these routers!
Re: FTTC with TG582n not fit for purpose
15-11-2012 7:48 PM
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The options, wi-fi extended?
New cable router, think Apple Airport one?
Any comments
Re: FTTC with TG582n not fit for purpose
15-11-2012 9:14 PM
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I have 40/10 on coming in which drops considerably once it gets to the router and fluctuates, generally, between 5/2 and 20/6 - and the LAN is slow, which is ass because all my day to day business work is on a NAS.
As for gaming, wow, 40ms-200ms up and down constantly, people glitch all over the place, its actually unplayable (not hardware. Old PC, quad 2.4m 8gb ram, just built a new PC SSD, 4.2Ghz Quad, 16GB RAM 2GB Gfx)
So, out of interest, does anyone have any proven recommendations?
Re: FTTC with TG582n not fit for purpose
15-11-2012 9:43 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: FTTC with TG582n not fit for purpose
15-11-2012 9:49 PM
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Plusnet your router is not fit for fibre and your fibbing if you say it's is.....
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