cancel
Showing results for 
Search instead for 
Did you mean: 

FTTC in area but no 'product change' for fibre listed.

Gryzor
Grafter
Posts: 125
Registered: ‎31-07-2007

FTTC in area but no 'product change' for fibre listed.

I have several people at my workplace with PlusNet/F9 due to all of us signing each other up at the same time.  Now some of them have started getting fibre upgrades so I thought I would take the plunge but having logged in and clicked the product change tool, no fibre listed?
Am I right in saying these are done a 'green box' at a time?  It seems we are very early (engineers!) so I guess I should sit tight and wait a few weeks until OpenBreach sort themselves out?
3 REPLIES 3
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: FTTC in area but no 'product change' for fibre listed.

What does http://www.dslchecker.bt.com/adsl/ADSLChecker.AddressOutput tell you?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Gryzor
Grafter
Posts: 125
Registered: ‎31-07-2007

Re: FTTC in area but no 'product change' for fibre listed.

Says March 31st is FTTC date but one cabinet down the road people are being enabled as well as others in the area.  Odd, guess I will sit tight for a while.
WWWombat
Grafter
Posts: 1,412
Thanks: 4
Registered: ‎29-01-2009

Re: FTTC in area but no 'product change' for fibre listed.

Don't get too attached to that date specifically. It means that BT expect to have the cabinet working within the next 3 months (and, of course, it could get delayed beyond that too). When it is ready, the date will change.
Plusnet Customer
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.