FTTC Order

[#1]

The router has been dispatched for you today, sorry for cutting it a little fine. That should be there on Monday for you.

[#2]

Thanks Chris,
I can stop worrying now.
Thanks for all your help

[#3]

It's all booked in and I've just spoken with our suppliers to confirm your appointment.
Your router should be with you for Monday, you would always to be able to create a PPPoE connection if needed but hopefully that won't be the case.

[#4]

Hi Chris,
Router received on saturday AM very speedy service thanks. Can you confirm I'm still all booked in for this afternoon?
Thanks

[#5]

All installed now but don't appear to be on the right package estimate as 60mbs and I'm getting 39ish can you give it a nudge?
Also any chance of your putting the phone transfer in?
Thanks

[#6]

Hi there, I've just changed the account type for you. I'm sorry this wasn't done earlier when you called.

[#7]

Hi Adam,
Can we order the phone transfer now?
Thanks

[#8]

Hi there,
Your ticket is with our provisioning team at the moment so they should be picking that up ASAP.
Adam