FTTC Interleaving
Annoyingly, I seem to have had interleaving applied for a few weeks now after previously syncing at 80/20 with no interleaving at all.
I believe it may have been my own fault - I was reorganising my little server cupboard and there were a lot of power cycles within a short period of time. It was the morning following this that the interleaving was applied.
I have had no FEC errors since the modem was rebooted 4-5 days ago, so I don't think interleaving really needs to be on at all.
Is it possible to get a profile reset or do BTOR need to see that magic 25% profile drop before sending an engineer out? I had a line fault showing before with no action to rectify (engineer claimed the tolerances were just out), is there any chance a friendly Plusnet rep could use this to get an engineer out for a profile reset?
Low latency is very important to me with remote working and gaming.
I believe it may have been my own fault - I was reorganising my little server cupboard and there were a lot of power cycles within a short period of time. It was the morning following this that the interleaving was applied.
I have had no FEC errors since the modem was rebooted 4-5 days ago, so I don't think interleaving really needs to be on at all.
Is it possible to get a profile reset or do BTOR need to see that magic 25% profile drop before sending an engineer out? I had a line fault showing before with no action to rectify (engineer claimed the tolerances were just out), is there any chance a friendly Plusnet rep could use this to get an engineer out for a profile reset?
Low latency is very important to me with remote working and gaming.
Hi there,
Unfortunately we don't have any control over the DLM system for fibre and it doesn't sound like we'd have grounds to be able to raise a fault.
Has this actually affected your latency in a way that's detrimental to the service? I'd see if that's actually changed as you haven't mentioned if it has.
Unfortunately we don't have any control over the DLM system for fibre and it doesn't sound like we'd have grounds to be able to raise a fault.
Has this actually affected your latency in a way that's detrimental to the service? I'd see if that's actually changed as you haven't mentioned if it has.
