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FTTC Broadband

G3YBO
Grafter
Posts: 104
Registered: ‎27-11-2010

FTTC Broadband

‎07-02-2014 10:06 AM

Chris......Plusnet
No sign of the speed coming back at all after a week now ?
Thanks
Roger
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Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: FTTC Broadband

‎07-02-2014 10:23 AM

Hi Roger,
I can see that you've got a fault ticket with us which you replied to on two occasion. Please leave the ticket with us and we'll get it picked up as quickly as possible for you. We aim to respond to fault tickets within 48-72 hours from the point of you raising a fault.
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G3YBO
Grafter
Posts: 104
Registered: ‎27-11-2010

Re: FTTC Broadband

‎07-02-2014 11:06 AM

Ok Chris thanks...........Roger
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G3YBO
Grafter
Posts: 104
Registered: ‎27-11-2010

Re: FTTC Broadband

‎09-02-2014 9:51 AM

Chris still no contact from my request to Plusnet ?
Thanks
Roger
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Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: FTTC Broadband

‎10-02-2014 12:32 AM

You'll be contacted within the next 24 hours with an update regarding the fault you've reported to us.
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