FIBRE CUSTOMERS READ - Bye plusnet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- FIBRE CUSTOMERS READ - Bye plusnet
Re: FIBRE CUSTOMERS READ - Bye plusnet
08-04-2012 11:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 12:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 12:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
this was dated 18 Feb last year
Quote Looks like Sky are set to try and shaft Plusnet: http://skycustomercentres.com/sheffield/
Opening a support centre in Sheffield - guess where they will be trying to poach staff from?
If they succeed in recruiting a lot from Plusnet support will get a lot worse than it is now!
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 7:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 8:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As has been said, intelligent traffic management exists for a reason. It ensures level customer experience and keeps congestion manageable.
I've a lot of respect for Sky and what they bring to this industry but Im also very aware of the economics of the indusrty and the impact of offerings such as this one from Sky. There's only so much loss making shareholders will take (I think Telefonica have had to deal with that element) and with the usage demands of the current average customer and the upcoming strain there will be on the entire UK infrastructure, I await developments with baited breath.
it's an interesting time to be this side of the game.
Good luck with Sky ByeBye. I hope all goes well.
M
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 9:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A user with a 35Mb/sec maximising their connection will be capable of downloading
35 / 1000 / 8 x 3600 = 15.75GB per hour or 378GB per day or over 2.5TB/week
I very much doubt that the Sky network will be able to handle much of that
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 10:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 10:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 10:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hitachi 2TB Touro Desk Pro USB 3.0 3.5" Desktop Hard Drive
Huge Capacity, SuperSpeed USB & Under £87!
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 10:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Sky must realise what they are letting themselves in for. Should be interesting.
They absolutely do Dick. It's a land grab without doubt. They're late enough to the FTTC party and they'll want swift growth. They'll certainly get that, and customer growth will improve for them from where it's been, but average revenue per user is bound to take a hit.
Good short term strategy (imho) but what's the medium to long term thinking, thats the $64k question
M
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 10:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 10:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Mark Good short term strategy (imho) but what's the medium to long term thinking, thats the $64k question
Rollout and more rollout, what's your long term thinking?
jim:green quote fixed mod:end
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 10:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 10:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I dont work in the customer options team and am not close enough to their current offers, however I'd be very shocked if they offer you unlimited.
What usage do you need?
We fully recognise that we wont cater for every single customer in the market. Our products are carefully designed with a very strong knowledge of customer usage levels and demands. We know what our target demographic is and it isnt the unlimited user.
We're constantly reviewing customer needs within our target market and will deliver products which suit our business model and our demographic.
We've been pretty much on the money in predicting usage and needs, since about 2004 when we introduced intelligent traffic management, and we'll continue that approach. It simply works.
Lets see what our colleagues in COT offer and i've no doubt you'll let us know how that conversation goes.
M
Re: FIBRE CUSTOMERS READ - Bye plusnet
09-04-2012 10:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- FIBRE CUSTOMERS READ - Bye plusnet