FEC CRC and ES errors
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Re: FEC CRC and ES errors
11-09-2015 3:39 PM
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Quote from: Chris From reading through this thread you've identified the cause of the issue and have started talking to the council to get that looked at. Our faults team will pick up the ticket and hopefully request a REIN engineer who can confirm the cause of the problem. I
Chris is there any chance you get the people in the know to have a look at this thread please and get something done through BT Openreach , thanks
Conacted parish counciler and emailed him the info and graphs but sounds as though I will have to wait till the next council meeting in October to get anything done threw them , local disrupt councilor contacted and waiting for reply
Re: FEC CRC and ES errors
11-09-2015 4:10 PM
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Quote from: lenny local disrupt councilor contacted and waiting for reply
Sometimes a typo can bring about a more meaningful statement of the truth!
The Parish Council meeting if they agreed to do anything, could only write to the district council (or whoever is responsible for highways lighting). As I implied, from experience parish councils do not have much clout over anything useful, even where they do, it takes a long time to get anything done.
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Re: FEC CRC and ES errors
11-09-2015 4:54 PM
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Been out to the DP with a radio on 600mhz and there was a definitive buzzing but nothing from the streetlight ,will check again when the light turn on to see if the buzzing increases ,
I have been Googling streetlights and REIN and there are a few where it is the sensor on top thats at fault as that gets power all the time but they had a problem with REIN all day , I think it's either the ballast or the lamp as it only happens when it comes on ,
the fish tank lights in my room are causing the radio to buzz but had them turned of and unplugged and no increase or decrease in day time errors so not to worried about them, unplugged all the electrical equipment near the pc and router and same again no increase or decrease in errors
Re: FEC CRC and ES errors
11-09-2015 5:16 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: FEC CRC and ES errors
11-09-2015 7:44 PM
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Re: FEC CRC and ES errors
12-09-2015 7:21 AM
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What I did notice on the radio that I did not take much notice of at first was ,when I was testing during he day there was only a static nice then when I approached any electrical device you could here the buzzing ,
When I checked the drop point there was a slight buying and nothing from the the lamp when off.
When I checked when the light was on there was an increase in buzzing from the DP and a slight buzz from the streetlight but also a click ,click click about every second was now been picked up even when I stood at my back door this was still there when I went to bed , it was still there when I had a walk to the DP and streetlight early this morning.
But the clicking stopped as soon as the light turned off, is it a coincidence or is that my interference , I will now have to monitor the clicking with the radio threw the day to make sure it's not there and to see if it returns when the light turn back on
Re: FEC CRC and ES errors
12-09-2015 10:46 AM
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It might well be. When looking for this stuff, it's the difference you are looking for. What you've discovered might be 'burst mode' interference. I guess that you are not picking up similar fir other street lights? It all rather points to that light being defective and is evidence you should pass back to the highways folk.
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Re: FEC CRC and ES errors
12-09-2015 11:29 AM
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a graph from when i started monitoring ,had to join 2 together so you will see the join
Re: FEC CRC and ES errors
12-09-2015 11:50 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: FEC CRC and ES errors
14-09-2015 2:54 PM
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Had an email from my contact in the council ,they are hoping for a reply to my request for the light to be turned of from the lighting department today,
Re: FEC CRC and ES errors
15-09-2015 4:10 PM
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Re: FEC CRC and ES errors
15-09-2015 5:01 PM
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Re: FEC CRC and ES errors
21-09-2015 11:08 AM
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I have swapped to fibre and a lot of the night time errors have stopped ,I am still getting errors in the day and at night but not as bad,
The lighting contractor has been in contact and did not really wish to turn the light off due to H and S but have agreed to change the old sodium head to a newer light head , but not been on adsl and getting the errors shown now I can only hope that some of the errors I am still getting at the time the light is on are reduced
Cheers for the help Kevin
Re: FEC CRC and ES errors
21-09-2015 11:39 AM
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You are welcome. Great news all round.
For a sanity check, I'd pop out with your AM radio and reconfirm the clicking noise before the head is changed. Then check again afterwards. It might not be the light unit, but rather the control system. Would be good to ensure the issue you observed has actually gone.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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