F9/plusnet unlimated to plusnet premium speeds & traffic shaping
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- F9/plusnet unlimated to plusnet premium speeds & t...
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
07-03-2010 8:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Since a fault investigation is in progress I don't think changing the interleaving state would be wise. They might not do it anyway, but if they did effectively it means starting again.
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
07-03-2010 9:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Will it go up if then, if the Higher upstream frequencies get sorted?
Just started running another DMT log, & its flashing negative SNR Margin from time to time..?? Could that just be a router data error?
Been DSL connected for over 36hours.
Uptime: 1 day, 12:44:57
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 759 / 6.654
Data Transferred (Sent/Received) [MB/MB]: 78,90 / 389,85
Output Power (Up/Down) [dBm]: 12,5 / 0,0
Line Attenuation (Up/Down) [dB]: 22,0 / 40,5
SN Margin (Up/Down) [dB]: 8,0 / 5,0
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
07-03-2010 11:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I think the experience of others is that leaving the connection alone can be best - give the DLM chance to sort things out. It has been reported that 3 days (or sometimes longer) of continuous connection can persuade the DLM to change things - perhaps remove banding if it has you on such a profile. It was suspected that re-syncing restarted the DLM's data-gathering clock since its current data becomes inapplicable.
In your case I feel there could be a higher-frequency problem with your line that I hope the Plusnet faults team will be able to detect and raise with BT. The request for BT speedtester results might be preparation for such referral.
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 12:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What could cause the Higher-frequency problem ?
Could something like a lighting strike cause these kind of problems ?
There was one a years ago that knocked out the whole area after a house a few doors up had a direct strike that traveled to the rest of the houses via the phone lines. Everything worked once BT finished working outside ,but maybe there was some hidden issues left over from the strike.......?
Thanks again
I appreciate the time you've taken with this.
f9o
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 11:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
BTSpeedtest
Download speedachieved during the test was - 5348 Kbps
For your connection, the acceptable range of speedsis 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6653 Kbps(DOWN-STREAM), 1062 Kbps(UP-STREAM)
IP Profile for your line is - 5500 Kbps
f9o
(Ticket ID: 32307358 if it helps)
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 2:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
However since the downstream sync speed is still the same it looks like you could be on the 3328-6656kbps banded profile. Even so my impression remains that there could be a higher-frequency fault on your line. If this is the case hopefully the faults team tests will identify it.
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 2:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is their anything that could cause this such as a faultly NTE5 plate or is it more of an external BT line issue.?
At the moment I have the drop line going into the Master with the NTE5 with the RJ11 going into the router, then RJ45 into the PC.
Thanks
f9o
(Ticket ID: 32307358 if it helps)
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 3:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hmm I wonder phone ring caused this again
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 5:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've had a look at the line and you are on a banded profile, however it's the 4Mb - 9Mb band which you're slap bang in the middle of. I suspect if you used to sync at around the 9Mb mark that it'd be worth trying new filters or possibly a filtered faceplate - it's usually noise on the line that causes slower sync speed, though if you've changed routers it might be worth swapping back to see if you get a higher rate with the older one?
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 5:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've also tried putting the RJ11 directly into the test socket behind the NTE5 ( with very thing else disconnected) the other day which messed the Line profile as it sync at a low 5999 on the trendchip and 6011 on the broadcom.
The highest ever recored line sync is 7100 drownstream on the trendchip a few weeks ago now)
Never anything like 9000kbps. The past few days its seems stuck at max of 6654kbps
Thanks Matt for taking a look as well
f9o
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 7:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There are large dips in the bit loading around 650kHz, 900kHz and 1200kHz. Possibly these are due to RF interference - are you close to any radio transmitters? Or possibly from a local workshop - though those tend to be 'daytime' problems.
The maximum bit-loading values shown by the upstream bit loading (green) plot following re-sync are much reduced from before I assume because noise levels at lower frequencies were high at the time. If you can tie that down to phone calls, it's a good result because your line provider will have to fix that. The upstream noise margin when you generated the DMT image was back to a high value suggesting the noise source had disappeared by then.
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 8:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No radio transmitters or workshops. My first though was the electric underfloor heating being picked up by the ring wire. However heating timer is set differently to the peak morning drop out & its been off while trying to fault find. ( Ring has been removed).One idea is someone on the street might be using one of those high powered "HomePlug " PowerLine Ethernet Adapters which area known to create noise issues further down lines than intended.
Another straw to cluch at, could BT have put the -49 volt drop lead in the A socket instead of the B on the master, which can affect sync rates?
Hopefully PN will pick up something on their test....
Thanks f9o
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
08-03-2010 11:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry, can't remember if this has been covered earlier. Have you tried a quiet line test using a corded phone? Dial 17070 and select Option 2; it should be quiet.
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
09-03-2010 2:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Does it have to be in the test socket on the master behind the NTE5 or can it go directly into into the NTE 5?
Current Line stats
Still right on that banded 6654kbps level & lack of higher -frequencies.....
Could it be that the banded profile Plusnet (4mb-9mb ) is showing is incorrect ??
BT Speedtest
Download speedachieved during the test was - 5335 Kbps
For your connection, the acceptable range of speedsis 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6653 Kbps(DOWN-STREAM), 1055 Kbps(UP-STREAM)
IP Profile for your line is - 5500 Kbps
(Ticket ID: 32307358 if it helps)
Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping
09-03-2010 3:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As far as being on a different profile from what the line check says, I guess it's possible, on several occasions evidence has been posted showing the BT speedtester told users their IP Profile was one value but Plusnet line tests gave a different one. Indications were that the speedtester showed the 'active' one. In your case your router is obviously showing your active sync speed but always coming up with the same value in the middle of a range does stretch credulity a bit.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- F9/plusnet unlimated to plusnet premium speeds & t...