Re: Extremely slow internet
Sorry you're having problems with your connection. Testing your line isn't showing any issues either, your current connection has been ongoing for 123 days, so there's no instablity causing issues either.
Can you run a BT Speedtest for me, ensuring you do the further diagnostics test after the first one completes. This stores the results on the supplier system and allows us to use this to report the fault.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.