Extremely low broadband speed!
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Re: Extremely low broadband speed!
14-09-2019 8:42 PM
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I am hoping that the engineer coming in 2 weeks time can put us out of our misery but I will looking to get a refund for basically two months worth of unusable broadband. This has not been a good experience at all I must say.
15-09-2019 3:19 PM
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Sorry to hear this, @TWadher_20
Let's see how the engineer affects this and go from there.
Best wishes
Dave
Re: Extremely low broadband speed!
27-09-2019 5:59 PM
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Re: Extremely low broadband speed!
27-09-2019 7:24 PM
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Hi @RWadher_20
Thanks for letting us know that this is now resolved.
I've raised a complaint ticket for you here.
If you could drop me a reply on there (and here) I'll pick that up accordingly.
Best wishes
Dave
Re: Extremely low broadband speed!
27-09-2019 8:56 PM
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If you could progress that complaint ticket for me, that would be highly appreciated.
Regards
Rahul
Re: Extremely low broadband speed!
27-09-2019 9:00 PM
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Thanks Rahul - would you mind popping a response on that ticket for me so I can get that processed for you?
Best wishes
Dave
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