Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Extra 40/2 to Extra 80/20 - when does speed increase happen?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Extra 40/2 to Extra 80/20 - when does speed in...
Extra 40/2 to Extra 80/20 - when does speed increase happen?
24-08-2012 3:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello
Just a quick one - does the speed increase (Fibre Extra 40/2 to Fibre Extra 80/20) happen soonish after placing the upgrade or does that only kick in (along with the upgraded usage limit) at the next billing date?
The wording seems to suggest the speed bit happens fairly soon after the order is placed?
Not that I'm impatient for yet more speed, or course
Thanks,
Ashley
Just a quick one - does the speed increase (Fibre Extra 40/2 to Fibre Extra 80/20) happen soonish after placing the upgrade or does that only kick in (along with the upgraded usage limit) at the next billing date?
The wording seems to suggest the speed bit happens fairly soon after the order is placed?
Not that I'm impatient for yet more speed, or course
Thanks,
Ashley
Message 1 of 4
(1,067 Views)
3 REPLIES 3
Re: Extra 40/2 to Extra 80/20 - when does speed increase happen?
24-08-2012 4:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Basically Yes,
PN submit the 'regrade' order (40/2 --> 80/20) as soon as you click order, which can take a few days to take affect.
The product change itself (Old Extra Fibre --> New Extra Fibre) takes place on the next billing date.
HTH,
Alex
PN submit the 'regrade' order (40/2 --> 80/20) as soon as you click order, which can take a few days to take affect.
The product change itself (Old Extra Fibre --> New Extra Fibre) takes place on the next billing date.
HTH,
Alex
Message 2 of 4
(576 Views)
Re: Extra 40/2 to Extra 80/20 - when does speed increase happen?
24-08-2012 4:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you
I shall look forward to it. Order was submitted a couple of days ago so it shouldn't be too long now for the speed change.
Ashley
I shall look forward to it. Order was submitted a couple of days ago so it shouldn't be too long now for the speed change.
Ashley
Message 3 of 4
(576 Views)
Re: Extra 40/2 to Extra 80/20 - when does speed increase happen?
24-08-2012 4:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Last time I tried to upgrade to 80/20 a had no connection for 3 weeks (yeah, nice one Openreach.!..).
Hopefully it goes smoother this time... I applied yesterday.
The download rate is fine, I just find the 2mb upload a pain. Fingers crossed!!!
Hopefully it goes smoother this time... I applied yesterday.
The download rate is fine, I just find the 2mb upload a pain. Fingers crossed!!!
Message 4 of 4
(576 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Extra 40/2 to Extra 80/20 - when does speed in...