Evening dropouts
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- Re: Evening dropouts
Evening dropouts
04-01-2017 4:56 PM
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Hi there
My broadband connection seems to drop out intermittantly every evening between 9 & 11 for a minute or 2. I'm using the standard router that PlusNet provided.
Just wondered if anyone else had come across this before?
Cheers in advance
Re: Evening dropouts
05-01-2017 5:21 PM
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Is it the DSL circuit sync dropping our or the plusnet bit of the connection? (what colour router lights and what router do you have?)
Is it randomly between 9-11 or always at fixed times?
If the circuit is dropping out it could be either a faulty line, or probably more likely some local interference if always between the same time periods, so think like central heating coming on, cooking, Christmas tree lights (still! :-))!
Some report of people on the 40/2 product getting disconnected when doing lots of uploads so not sure if it disconnect too when you aren't using it or just when you are?
Re: Evening dropouts
11-01-2017 12:57 PM
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Apologies for the belated reply, looking at your connection logs this doesn't seem to be happening any more:
If you're still seeing the same issues can you let us know if you're connected via wired or wireless.
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